how to find my old user and password for my old acc ?

Reply

how to find my old user and password for my old acc ?

hitchin2010
Casual Listener

I have 2acc and i cant remember the pass and user for my old acc because i want to change the e-mail for the old acc to the new acc if anyone can help me with this pls 🙂

 

Mark Hitchin

1 Reply

Peter__
Community Legend

@hitchin2010 wrote:

I have 2acc and i cant remember the pass and user for my old acc because i want to change the e-mail for the old acc to the new acc if anyone can help me with this pls 🙂

 

Mark Hitchin


Hey! Welcome to the community 🙂 

 

If you remember (and still have access to) the email address registered to the account, you can request a password reset (or usename reminder) by using the password reset page. 


Otherwise, you will need to get in touch with the customer services team directly using the online contact form and they will be able to look into this further for you.

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

SUGGESTED POSTS