i can't make a payment using my prepaid service

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i can't make a payment using my prepaid service

krystal15
Casual Listener
hi!
can somebody please help me? since wednesday i've been try to make a payment using my globe pre-paid service and i keep on getting the same exact message that my fund is insufficient when in fact i have more than enough for the payment. i just want to make a payment. i don't want my service to be canceled when im trying to make a payment on time.
1 Reply

Robert_W
Rock Star 11
Rock Star 11

Hey @krystal15!

 

That's not cool!

 

For payment help please see:

 

https://support.spotify.com/us/account_payment_help/payment_help/problems-paying-for-spotify-by-card...

 

Let me know how it goes!

 

 

If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos! 

 

 

Robert_WRock Star 11
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