part of my playlist is missing

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part of my playlist is missing

Butterflyflower
Casual Listener

While I was listening to one of my playlists something happened and three quarters of it disappeared. The top says there is 389 tracks but only some of them are showing. I can't find a way to directly contact spotify on here and didn't know if anyone else has had this problem before.  Does anyone know what I can do to fix this or how to contact tech support to fix this? Thanks

4 Replies

Peter__
Community Legend

Hey! Welcome to the community 🙂 

 

Do all of the tracks appear if you go to Edit > Preferences > Playback > (Untick) Hide Unplayable Tracks? 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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Butterflyflower
Casual Listener

it was already checked to hide unplayable tracks I unclicked it and it is still the same

Sam
Spotify
Spotify
Butterflyflower - Those tracks still appear to be in your playlist, nothing's disappeared. Are you using a different computer at all? Have you tried simply logging out and in?
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Butterflyflower
Casual Listener

I just went and checked and they are there for some reason my songs are all shuffled around and in a different order. Thank you very much for your help 🙂

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