"Spotify desktop client communication failed."

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"Spotify desktop client communication failed."

aflyisonthewall
Casual Listener

"Spotify desktop client communication failed." Not able to log in anymore. Using a mac and also have an android version of the app. I made clean reinstall already. Didn't change anything. Can't access the web version now because I am in South Africa for vacation (i am here since januaray and it was working find till yesterday). So impossible for me to connect, even to cancel my subscription! 

3 Replies

MattSuda
Rock Star 24
Rock Star 24

Try this steps posted here:

http://mikedixson.com/2014/11/solved-spotify-desktop-client-communication-failed/

 

If you still have trouble,

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaRock Star 24
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ellaschmoo
Regular
I have exact same problem, am in south africa on holiday and did clean re-install, still can't open the app on iPhone or or on my desktop, am premium user so can't be the fact that I'm overseas. So annoying, I don't know what to do!

aflyisonthewall
Casual Listener

Thanks but when I tried to connect with the new generated password, there is a message that says that the service is temporarily unavailable... Will wait for the support answer. thanks anyways

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