i have goine to this page : https://www.spotify.com/nz/download/windows/ anc clicked the download link as well as the restart download link. nothing works.
I am on fibre, 100/50, all other sites working well. Its not my firewall or an issue with my browser. The request is not being honoured by the spotify web server.
Coz I'm a clever begger I founds an alternative download link and went direct.
Now the queston. In the process of trying to find solutions i have been coimpletely unable to find a single link to contact spotify direct for help. Why would I go premium with a business you cant contact acocunts, support or sales driectly bnut have to rely on community support? seems like a glaring gap in a professional, fee charging, service oriented organisation.
Solved! Go to Solution.
Hi there @vbconz and welcome to the community!
The link for support is right on the Spotify home page - https://www.spotify.com/us/about-us/contact/contact-spotify-support/. The reason that it's not prominently posted within the forum is the fact that we have a group of community super-users (Rising Stars and Rock Stars) who are able to assist with the usage type questions.
I hope that answer helps! I understand if that wasn't the answer you were hoping for, but I promise you there IS a method behind the madness 🙂