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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

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Archived KB Articles

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Knowledge Base Articles

Your 2021 Wrapped FAQ

Spotify’s 2021 Wrapped is here to help us look back on the year and reflect on the role audio played in our lives. This year we got used to seeing the world in a new light so we embraced the unknown and championed all the things that make each of us ...

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  • Spotify Legend
  • Spotify’s 2021 Wrapped is here to help us look back on the year and reflect on the role audio played in our lives.    This year we got used to seeing the world in a new light so we em...
  • 106649 Views
  • 0 comments
  • 29 likes
  • Other
    Spotify Features
    Troubleshooting
  • 106649 Views
  • 0 comments
  • 29 likes

FAQ: What is Only You?

Hey folks, Check out Only You, a display of stats and stories about how you listen and what makes your taste so unique to you - now available for a limited time in the Spotify app. It includes stories you can share and mixes you can save to celebrate...

  • Moderator
  • Moderator
  • Hey folks,   Check out Only You, a display of stats and stories about how you listen and what makes your taste so unique to you - now available for a limited time in the Spotify app. ...
  • 24415 Views
  • 0 comments
  • 9 likes
  • Spotify Features
  • 24415 Views
  • 0 comments
  • 9 likes

Why can't my friends edit our collaborative playlist?

Answer: If your friends are unable to edit your collaborative playlist, be sure to remind them that they need to follow your collaborative playlist first. They can only edit (remove/add) songs if they are a follower of the playlist. Learn more about ...

  • Spotify Legend
  • Answer:   If your friends are unable to edit your collaborative playlist, be sure to remind them that they need to follow   your collaborative playlist first. They can only e...
  • 5665 Views
  • 0 comments
  • 0 likes
  • Spotify Features
  • 5665 Views
  • 0 comments
  • 0 likes

Is the "Extreme" sound quality setting completely gone?

Answer: Spotify has replaced "Extreme" with "Very high" for a more streamlined user experience. They are just the same things, and there's no difference in quality. It's simply a name change. This Spotify Answer was submitted by @Loxer. Didn't help? ...

  • Spotify Legend
  •   Answer:   Spotify has replaced "Extreme" with "Very high" for a more streamlined user experience.   They are just the same things, and there's no difference in ...
  • 4514 Views
  • 0 comments
  • 3 likes
  • Spotify Features
  • 4514 Views
  • 0 comments
  • 3 likes

How do I remove my offline devices?

Answer: If you've reached your limit for offine devices with Spotify, or having trouble getting a new device registered, simply go here, log in and remove the device(s) you want to. Important: Doing this this will result in your offline data being re...

  • Spotify Legend
  • Answer:   If you've reached your limit for offine devices with Spotify, or having trouble getting a new device registered, simply go here, log in and remove the device(s) you want to. &nbs...
  • 18222 Views
  • 0 comments
  • 2 likes
  • Spotify Features
  • 18222 Views
  • 0 comments
  • 2 likes

Why can't I play Local Files?

Answer: Local Files are music files stored on your computer that can be played through the Spotify app. They’re put into the Spotify app by selecting Sources for Local Files from within the app’s Settings menu. If they’re not playing on your desktop,...

  • Community Legend
  • Answer:   Local Files are music files stored on your computer that can be played through the Spotify app. They’re put into the Spotify app by selecting Sources for Local Files from with...
  • 101046 Views
  • 0 comments
  • 14 likes
  • Spotify Features
    Troubleshooting
  • 101046 Views
  • 0 comments
  • 14 likes
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