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Your 2021 Wrapped FAQ

Spotify’s 2021 Wrapped is here to help us look back on the year and reflect on the role audio played in our lives. This year we got used to seeing the world in a new light so we embraced the unknown and championed all the things that make each of us ...

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  • Spotify Legend
  • Spotify’s 2021 Wrapped is here to help us look back on the year and reflect on the role audio played in our lives.    This year we got used to seeing the world in a new light so we embr...
  • 117532 Views
  • 0 comments
  • 29 likes
  • Other
    Spotify Features
    Troubleshooting
  • 117532 Views
  • 0 comments
  • 29 likes

I'm having trouble with my 2019 Wrapped

Hey, Hope you're enjoying your decade in music! We're aware that there are a lot of questions around Wrapped 2019, so we've put together a Wrapped FAQ, and here we aim to resolve any further questions that you may have around Wrapped. We'd recommend ...

  • Spotify
  • Spotify
  • Hey,   Hope you're enjoying your decade in music! We're aware that there are a lot of questions around Wrapped 2019, so we've put together a Wrapped FAQ, and here we aim to resolve ...
  • 7144 Views
  • 0 comments
  • 4 likes
  • Troubleshooting
  • 7144 Views
  • 0 comments
  • 4 likes

How do I change my Spotify profile name or username?

Answer: At the moment, it’s not possible to change your profile or display name in the app. If you want a profile that displays a new name, you can always create a new account through your email address. We've made this Spotify Answer on how you can ...

  • Spotify Legend
  • Answer:       At the moment, it’s not possible to change your profile or display name in the app.    If you want a profile that displays a new name, you can ...
  • 45274 Views
  • 0 comments
  • 17 likes
  • Account
    Troubleshooting
  • 45274 Views
  • 0 comments
  • 17 likes

Web Player doesn't play any music, what to do?

Answer: No worries, here are some things you can try if you're having troubles playing music on our Web Player: Make sure your browser is on the latest version available. Try opening the Web Player in a different browser or in an incognito/private wi...

  • Spotify Legend
  • ...xample, some shared or public networks (e.g. schools/work/office) restrict access to certain services. If it works with another connection, we recommend contacting the service provider of the original n...
  • 19630 Views
  • 0 comments
  • 23 likes
  • Other
    Troubleshooting
  • 19630 Views
  • 0 comments
  • 23 likes

Album image in "Now Playing" bar disappeared?

Answer: If this happens, try readjusting the left panel of the app, and see how it goes after re-sizing. If the issue persists, reinstall the app and restart your device. This Spotify Answer was submitted by @Loxer. Didn't help? Search for more Spoti...

  • Spotify Legend
  • Answer:   If this happens, try readjusting the left panel of the app, and see how it goes after re-sizing.    If the issue persists, reinstall the app and restart your dev...
  • 3298 Views
  • 0 comments
  • 4 likes
  • Troubleshooting
  • 3298 Views
  • 0 comments
  • 4 likes

Why isn't Offline Mode working?

Answer:Go to your account overview and head to the Offline Devices section, then click 'Remove All Devices'. As a heads-up, you'll need to re-sync your tracks, but it should resolve the issue. If that doesn't help, try a clean reinstall of the app, l...

  • Spotify
  • Spotify
  •  Answer: Go to your account overview and head to the Offline Devices section, then click 'Remove All Devices'.  As a heads-up, you'll need to re-sync your tracks, but it should reso...
  • 32324 Views
  • 0 comments
  • 48 likes
  • Troubleshooting
  • 32324 Views
  • 0 comments
  • 48 likes

Why can't I play Local Files?

Answer: Local Files are music files stored on your computer that can be played through the Spotify app. They’re put into the Spotify app by selecting Sources for Local Files from within the app’s Settings menu. If they’re not playing on your desktop,...

  • Community Legend
  • Answer:   Local Files are music files stored on your computer that can be played through the Spotify app. They’re put into the Spotify app by selecting Sources for Local Files from with...
  • 108296 Views
  • 0 comments
  • 14 likes
  • Spotify Features
    Troubleshooting
  • 108296 Views
  • 0 comments
  • 14 likes
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