AGAIN ..I CAN NOT GET THE TECH DEPT TO READ MY EMAILS

[user-removed]

THIS CSR HAS SENT ME OVER FOUR EMAILS SAYING MY ACCOUNT HAS BEEN TRANSFERRED OVER TO A BOGUS PROFILE ...

SHE ALSO SAY MY PLAYLISTS HAVE BEEN MOVED OVER ..THEY HAVE NOT ...

MY PREMIUM STATUS HAS NOT BEEN TRANSFERED OVER EITHER ..AS SHE ALSO SAY HAS BEEN DONE 

here is the communiction one of many

Hey Anne,

Thank you for your respond and sorry that it took so long, but we really didn't get your e-mail 

before, but know i have it so i can transfer all of your playlists into this account 1222908452.

All the playlists are on your new account now.

Thank you and if you will have some more questions, feel free to get back to us.

Have a nice day:))

[Snip - Full name - Mod]

Spotify Customer Services

THIS IS NOT THE CASE AND SHE WILL NOT LISTEN TO ME ...WE HAVE COMMUNICATED FOUR TIMES ALREADY ...

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[Liam]

Hi, please don't post in all caps 😞

I shall escalate this to the forum team for you 🙂