Charged twice since April

[cmacaso]

I reported that I have been charged twice in April but I did not get a reply.  I checked my May statement and I have been charged twice again.  Can someone at Spotify help me please?

[Patricia]

Hey cmacaso!

Please email us here and then post the case number so that we can chase it up. If you've already emailed in, simply post the case number.

[cmacaso]

Do you mean I will get reply from my email with a case number?

Thank you for your assistance.

[cmacaso]

Here it is:

Spotify Case # 00731446: Account questions ref:_00DD0pxIW._500D0PZtmb:ref

[Patricia]

Cool. I've escalated it so you should receive a reply shortly. Keep an eye in your inbox.