Announcements

Help Wizard

Step 1

NEXT STEP

Daughter signed up for free,but money came out of my account??

Daughter signed up for free,but money came out of my account??

Hi my Daughter signed up for spotify free but £9.99 came out of my account as i used to have a spotify account a year or so ago,tried to stop recurring payments but it wont let me.Any idea why this happened and how to stop it .Thanks Ian

Reply
1 Reply

Hi Ian,

Welcome to the Community. For any payment query, it's best if you contact our payments team. Just head to 'About us' above, then 'Contact Form'. They'll get back to you as soon as they can.
-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random