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HELP my playlists cant be found from the search

HELP my playlists cant be found from the search

I have had this problem for over a month now with making multiple playlists, using certain tags, and creating other accounts to follow and find them but still no luck its like they arent even in the system. And please save your time and dont tell me to do this:

"First of all can you check your privacy setting in the preferences menu, also make sure you haven't made the playlists Secret playlists. If you cannot find anything next thing I would suggest is a Clean Reinstall of the app. If you follow the instructions in the link below on your specific device, it will walk you through how to perform a clean reinstall."

because i have already done it multiple times. Heres a link to my playlist https://play.spotify.com/user/garrisonw/playlist/6bGqGJE2MgJc8BBlWug6iJ Now try searching for it using any of the tags, by the way my account isnt linked to facebook so you should be able to find it but you cant!

Please try and help me solve this because the spotify support team just seems to ignore me when they cant solve my problems.

 

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7 Replies

i shall notify a Staff member right away, did you get a Case number from Spotify Customer support?

edit: i didnt use the contact from the first time so now i have a case number its Spotify Case # 00816169


@Garrisonw wrote:

edit: i didnt use the contact from the first time so now i have a case number its Spotify Case # 00816169


Looks like one of my colleagues replied to that this morning. You should have an email waiting in your inbox.

--------------------------------------------------------------

For common support questions, see support.spotify.com.
To judge my musical taste, check out my last.fm.

No one from support can help me they basically told me im on my own and they cant solve it can anybody help me???????

What exactly was in the reply? Did it not offer any explanation? As far as I know, because of the sheer volume of playlists in the system, searches only show a limited number of results. I'm not even sure why anyone would search for a playlist on Spotify though. Maybe you could explain?

 

If you want folk to listen to and follow your playlists then maybe promote them in this thread or publish them on playlists.net.

I often do wonder this, either the playlist results are limited by some metric (since there are more than a billion playlists to my knowledge) or the playlist search is only re-indexed infrequently due to the sheer processing involved. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

i actually find lots of new music from finding other playlists but i think the only thing i can do now is wait a month or two and see if the system will register it or whatever.

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