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I bought premium but didnt get it!

I bought premium but didnt get it!

Hey i want my premium i just purchased.. it says i have 0 minutes left! i bought hours ago..

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7 Replies

Hey there,

 

Try to log out and then log in back to Spotify as first step.

 

Let me know if this getting better.

I've tried that! 

Now i get Spotify on my mobile but still says i have 0 minutes on my computer!

 

Thanks 

Hey there,

 

The update time is almost instant. But sometimes there may be some folks more waiting update, so it takes randomly more time to update all devices.

 

I suggest for you to wait another hour. All should be up and running for you today.

 

If you have still problems after some hours, I would suggest to contact to Spotify at Contact form.

Everything is working now thanks

Enjoy music 🙂

 

Hai , i bouhgt two cards of one month spotify premium but didnt get it.

I got twice the confirmation of the premium  account.

I also logged in again a few times.

I also istalled spotify again on my computer,

 

please help me>??

 

greetings from holland

Hey there,

 

Thanks for question.

 

Spotify servers are overloaded just now and servers are working as much as they can when folks are hoping for instant update.

 

I'm sorry, but you need to wait. I know, those updates are on it's way for all folks.

 

Spotify is very great service, you will be impressed how much music you can listen with price less than one CD price tag in month!

 

Yours, another customer like you 🙂

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