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I can't subscribe due to connection time out

I can't subscribe due to connection time out

I want to give you a chance Spotify, I really do. I tried to subscribe a year ago but you wouldn't accept my card - despite every other online retailer being happy to. 

So a year passed by and I try again and am met with repeated time outs for my payment attempt - despite it working just fine for me a few mins earlier when Spotify sneakily signed me in to my Facebook account rather than the one I wanted (and no, I did not make a mistake, I tried multiple times afterwords and it repeatedly did the same thing). If there's customer services I could really do with talking to them so they can sort this out because I'm not trawling this darn forum just so I can try the stupid product out. Get your **bleep** together.

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Spotify Customer services can be reached via email using this form 😉 

 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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