I have payed but no Premium

[Exo]

In my Account Information is written " but i have no Premium -.-'

  2013-05-11 1 Monat Spotify Premium

99.00 NOK

[MichaelJerzak]

may 11th? it's May 22nd

[Taylor]

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@Exo wrote:

In my Account Information is written " but i have no Premium -.-'

  2013-05-11 1 Monat Spotify Premium

99.00 NOK

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Hi,

1) Have you checked your Subscriptions page to make sure your payment has been applied to your account?
2) Try logging out and in again, and/or reinstalling Spotify.
3) Make sure you're logging in with the right account; it's very easy to have both facebook and Spotify details!

Anthony 🙂

[Exo]

Its the right acc you see theres a payment but not for 30 days!

[Adam · Accepted solution]

Hey there, get in touch here and one of our payments team will be able to explain what happened here. If you get an automated response, reply back to it directly.

[Exo]

Here a Scrennshot adam can u explain me maybe O.o skype: dikay1998 

http://abload.de/img/dsdsefuh5.png