NOT happy. I've been charged £9.99 even though I cancelled my subscription!

[bobafetttt]

I cancelled my subscription to Spotify Premium plenty of time before I was due to be charged, yet you still charged me anyway! I'm not happy at all! Can someone get back to me regarding a refund please?! 

[David]

Hello,

Looks like one of our advisors has sent you a message - Everything sorted now?

[bobafetttt]

They just got back to me recently. Thank you. 🙂 my faith in Spotify restored! 

[user-removed]

I have the same problem! I cancelled my subscription before the 20th Sep so i wouldnt get charged and i still have. My account is overdrawn as well. Not happy!

[gwestgate]

I have had the same problem. Last month I sent a message to support with no reply, and again this month I get charged again. I have been charged for four months without an active account!

[meahtenoha]

mtarr - I can see a message was sent to you just this morning. I'd look in your Spam filter if you haven't received that already

gwestgate - Sorry to hear you've had this issue with the contact form. Did you receive any automated responses from us?

I've flagged your account so you should get a message shortly.