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No option for credit card when trying to purchase gift card

No option for credit card when trying to purchase gift card

I am trying to purchase a premium gift card, but the only payment option showing is Paypal.  I have done this before, with success, has the option to pay for gift cards by credit card been removed?

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7 Replies

Hey! Welcome to the community 🙂 

 

What country are you in? 

Just checked I still have the credit card option here in the UK. Are you sure its not just an error on the page and it didn't load the image for some reason? 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Hi there, thanks for the nice welcome 🙂

 

I am in New Zealand, I've checked in multiple places from different machines and it is still the same.  I bought an e-card previously via the website, it is actually a really good gift. Is there a list that shows what countries have the credit card option for gift cards?  I have looked through the site, but don't seem able to find it.

myrcalla - Weird. There should be an option for payment cards. Have you tried through a different internet browser at all?
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Yes, both IE and Chrome, and no joy.  I'm probably going to have to find someone with a Paypal account to buy it for me, if I want to get it by a certain date.  (I don't want a paypal for myself, because that is obviously the easy way around it.)


@myrcalla wrote:

Yes, both IE and Chrome, and no joy.  I'm probably going to have to find someone with a Paypal account to buy it for me, if I want to get it by a certain date.  (I don't want a paypal for myself, because that is obviously the easy way around it.)


Would you be able to grab a screenshot of what the page looks like for you? 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Yeah I have the same problem. I'm in NZ, wanted to buy a gift card and the only payment option is as a paypal member. Paypay, for those that aren't aware, are a very dodgy outfit (google it) and if you use them to purchase online you aren't protected from fraud by your bank like you are with a normal credit card purchase.

 

There should be an option for paying direct, but there isn't. What gives? 

Just FYI there is a similar topic located here which I have escalated the community team to look into further. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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