Someone else is using my Spotify account

[staralfur11]

Hi there,

I've used my Spotify on a few laptops that haven't been my own, but have always signed out (to my knowledge). Lately, I've had my sessions paused due to signing in elsewhere, and have noticed random starred tracks in my account. I've just changed my password, but is there anything you can do to help?

Thanks,

S

[gymkhana]

PLEASE help me and disconnect my devices someone else is using my spotify account! Thanks!

[einahimm100]

Hi, Im having the same problem, could you log out everyone from my account! 

Thx

[k_tut]

Hi, i have a problem, some other people are useing my spotify accompt and i have already reset my password but nothing change.
Help me please. Kick out everyone who are useing My accont, on both mobile an computers! Tanks:)

[jonnieboy5150]

Someone has been using MY bank account to pay for there spotify account and the only thing spotify has done has cancelled all accounts and told me to get a refund of my bank! Obviously very loose security.

[meahtenoha]

gymkhana, einahimm100, k_tut - All sessions have now been logged out of your account. Give that password reset another go and let us know if you're still having trouble. 

jonnieboy5150 - Payments/ fraud issues can only be dealt with via the contact form for security reasons. However I'm having trouble finding your email. Anything else we can help you with?

[Svensson]

Hello there, Im having the same issue. Would you like to disconnect all the advices to my account, please? 

[meahtenoha]

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@Svensson wrote:

Hello there, Im having the same issue. Would you like to disconnect all the advices to my account, please? 

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Those have all been logged out for you too 🙂

[Svensson]

Thanks for the help! 🙂

[harmwellink]

Hi, can you do the same for me? Would it be possible to have such a function on your profile page on spotify?

[Richard]

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@harmwellink wrote:

Hi, can you do the same for me? Would it be possible to have such a function on your profile page on spotify?

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I don't see anyone else on your account at the moment - are you sure someone else is logged on?

And I'd also like to see this added for users to do themselves. We have an Idea for this in the Community - http://community.spotify.com/t5/Spotify-Ideas/Log-out-all-devices/idi-p/23913#U23913 - but it's marked as Implemented since you can always get in touch and ask us to to do it. Feel free to comment on this if you'd prefer this to be a user-based functionality.

[gymkhana]

We'd like to be able to do it ourselves. You know, user-friendly...... and all that 21st century jazz

Thanks!

[bma43]

could you do the same for me?! thanks!!

[emsoha]

Could you do this for me too? Thanks! 🙂

[meahtenoha]

bma43 & emsoha- That should be done for both of you now. If you have any other trouble give me a shout right here. 

[TheDen]

Could you do the same for me. Same problem.

Thanx!

pcr

[meahtenoha]

Yep, I've done that for you too @TheDen

[Schizoma]

hey, can you kick out the users who uses my accunt? 

[Richard]

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@PederL wrote:

hey, can you kick out the users who uses my accunt? 

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Done!

[regaze]

Could you do the same for me. Same problem.

Thank you.

[deanzzy]

would you be able to it with my account too please? cheers

D