Announcements

Help Wizard

Step 1

NEXT STEP

Spotify username given to me using facebook email is not same account as facebook account.

Spotify username given to me using facebook email is not same account as facebook account.

I have an account with my facebook email/password. When I recently gave that email/password to spotify's website, it told me that my "username" was arghitbepaul. I then tried logging in to spotify using that username after I deleted my facebook account (i have premium on my facebook-activated spotify account), but that username doesn't have my premium. I feel like, if i'm still paying for premium, I should be able to use it on my account. 

 

And also, why is my account with my facebook email different than the username spotify gave me using that same email? That doesn't make sense.

Reply
2 Replies

Hi, and welcome to the community!

 

I suggest you submit an online contact form; and someone at Spotify should be able to move everything over for you.

If you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.

 

Anthony 🙂

This post was by Taylor - I do not work for Spotify!
If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos!
||  Spotify Profile - Taylor   |  Feel free to PM me - Here  ||

Thanks a ton. Just did it!

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random