"Free" premium account for 30 days.

[LouisC]

Hello,

few days ago I've sign up for 30 days free trial and Spotify already charged my account, what should I do? 

[Thedev · Accepted solution]

Hi! Welcome to the community! You can get a full refund if the payment has not been used. Please, use this contact form (explain about your problem in detail) and the Spotify agents will be more than happy to assist you!

[Peter__]

Hey! Welcome to the community 🙂

You will need to get in touch with the customer services team directly using the online contact form and they will be able to check this out for you.

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter