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spotify downgraded to new user, still a premium user on my phone

spotify downgraded to new user, still a premium user on my phone

Hi

 

i ve read all the obove but it s not hepling

I m a premium user, logged with my facebook account from the beginning.

Something changed in my options and now i m a free user on my ubuntu spotify ( my phone app works fine as premium)

 

Please tell me how log in with my facebook premium account like before.

 

( how is that even possible to have the right login/mdp and log in as a free user anyway?)

 

thanks

Reply
1 Reply

Hey! Welcome to the community 🙂 

 

It sounds like you have accidentally created a duplicate account which you are signed into on your ubuntu Spotify. Try logging out and back in again using your premium account details. 

 

If you are still a free user, are you sure your subscription is still active? What is your subscription status on your online overview?

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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