Car Thing Feedback

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Car Thing Feedback

MattSuda
Rock Star 24
Rock Star 24

This thread is for sharing your feedback for Car Thing 💚 🚙

 

What do you think about Car Thing? What do you like? What can be improved? Share your thoughts in this thread.

 

If you have a suggestion for a certain feature or change, you can read this thread on how to post it in the Community Ideas Exchange here:

 

Want to suggest how to make Car Thing even better? 

 

You can include a link to your idea when posting your feedback in this thread so other users can check it out and vote for it. You can absolutely toot your own car horn about your idea here.  🚙 🎺 📯

 

What is your favorite feature of Car thing? You can let us know here:

What do you like most about Car Thing?

MattSudaRock Star 24
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Note: I'm not a Spotify employee.
3 Replies

dinomight
Rock Star 11
Rock Star 11

So I've had a few weeks to drive around with Car Thing and really get a feel for how it works and fits in with my typical driving experience, and I have to say I've been impressed overall! It's really a great little device and a huge upgrade from the simple bluetooth adapter/remote I've been using to control my music listening up to this point. It's so nice to be able to easily use Spotify voice commands as well as seeing what is currently playing.

 

I didn't run into any major hiccups during setup and found the experience to be pretty pleasant and straightforward.

 

I'm a huge fan of the dial, and that's the main way I pause/resume my music as that tends to be the fastest and most reliable option versus attempting this with voice commands, and it's nice to be able to just reach over and feel a physical button rather than dealing with the distraction of a touch screen when driving, so it provides a safety aspect as well.

 

Unfortunately, I have a few difficulties related to all of the physical buttons, due to the way the device balances on its magnetic mount. I've found that if I want to use the preset buttons, it's best to use my thumb to support it from the bottom rather than simply pressing down on the button directly from the top without that support, because that can disrupt the balance and cause the device to shift a bit. Also, I have a more difficult time with the dial at night due to the lack of any kind of lighting on it, and I've noticed that if I press the dial too hard, it's easy to dislodge Car Thing entirely from the mount. It would be really nice if all of the physical buttons had a bit of lighting for night time purposes. Anyway, these are all things I'm able to adapt to but definitely a bit of a learning curve as far as figuring out how best to approach them without making it move around too much.

 

As far as voice control is concerned, it's awesome being able to simply ask Spotify to play an artist, album, playlist, etc. as well as using basic playback controls this way. Without Car Thing, I'd generally not change what I'm listening to during a drive, so this is a pretty big game changer for me. My biggest issue with this is just that it's entirely reliant on the Internet, and even the playback commands aren't functional without it. Near my house, data coverage is not the best, so that's another reason I've found myself mainly relying on the physical buttons or the touch screen for just controlling what's currently playing.

 

Anyway, in the scheme of things, most of the issues I've dealt with have been fairly minor, and this is a product that I definitely intend to use as part of my standard driving routine, and I consider it to be a huge upgrade to my in car experience compared to how I've been using Spotify for years until now!

dinomightRock Star 11
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MattSuda
Rock Star 24
Rock Star 24

Here are my thoughts and feedback for Car Thing:

 

I am using an iPhone 12 Pro Max and my car doesn't have CarPlay

 

  • The name. Oh man, the name! I didn't understand it at first but it's totally on brand for Spotify and I love it.

 

  • The user interface is beautiful and well designed

 

  • The device is well designed and I like all the buttons. I like that it's touchscreen as well as controllable through the big dial. It's way thinner and lighter than I was expecting. Major kudos on making it thin and lightweight. The size is about right (it would be nice if it was a little bigger but it could end up being too big and blocking buttons around it depending on how you have it setup in your car)

 

  • I love how the screen auto adjusts the brightness based on how light or dark it is outside

 

  • The screen feels delicate to me, I'm the type of person who puts a screen protector on their phone so an option to buy a screen protector for Car Thing's screen would be nice. I searched for one that might be similar size and work but no luck so far. And you can't trim glass screen protectors very easily. So I think I just have to be extra careful with it for now. Not a huge deal, I'm just OCD

 

  • Overall it's still pretty laggy and slow but it's still experimental so I can understand that, but once everything is all worked out I think in theory this device will be amazing. I wonder if it's a memory issue or software issue and if increasing the memory in the final device would help? When I am using Car Thing a lot of the times the now playing screen doesn't update to the actual song that is playing, that's the top issue I have had. 

 

  • "Hey Spotify" voice assistant needs work but for the most part it works as expected. A lot of times I get an error for things that would normally work with the voice assistant in the Spotify phone app. Even when it's not noisy in the car.

 

  • "Hey Spotify" only has one voice option which is female. I notice that if I have "Voice 1" which is male turned on in the Spotify app settings, Car Thing doesn't respect this setting. A male voice option for Car Thing would be nice. I don't have a gender preference really but I find that I like the male voice more because the sound is a little deeper and louder and easier to hear in the car.

 

  • I like that you can switch playback with the Hey Spotify voice assistant and also that when I say "Hey Spotify play (insert artist)" that it also shows other results / albums from the same artist so I can quickly use the dial to play something else from them.

 

  • I love the preset buttons. Makes it super easy to get to my favorite playlists and it's my favorite feature of Car Thing.

 

  • I would like a way to hide the like button (heart icon) on the now playing screen. I've already accidentally bumped it a few times and I can see passengers accidentally bumping this for sure since it's on the right side of the screen for the passenger to easily bump. I had to go and play back every song in the new "recently played" section of the mobile app to check which songs I unliked and then re-like them. That also means my recently added sorting of liked songs playlist is out of tune and it just isn't the same since re-liking a song shortly after unliking it doesn't put it back in the same order. There should be a Spotify cross platform period of maybe 24 hours where if you unlike a song accidentally and then re-like it, it won't change the added date, it'll be put back right where it was.  I do all of my discovery using the desktop app, so in the car I am just listening to my favorites. Maybe have the option to put a Repeat button there instead of the like button and it would cycle through Repeat, Repeat One, and Repeat Off. And the like icon indicator would move to the top right corner, but it would be read only, not changeable. If I am listening to something new in the car and I want to like a song later I can just use the new "recently played" section of the mobile app and easily go back and find the song and then like it.

 

  • There is currently no way to turn on Repeat or Repeat One. I would like a button on the now playing screen to turn this on/off and cycle through Repeat and Repeat One. If I want to Repeat One a song I currently have to say "Hey Spotify, repeat this song" for Repeat One to turn on. When this is then turned on you see a little Repeat One icon in the top right corner of the display. This Repeat icon in the corner could be a little bigger I think so that it's easier to see.

 

  • There is no support for playlist folders right now. I feel like that might be able to reduce some clutter when browsing through playlists. Playlist folders could open up just like playlists do but with a list of playlists in the folder.

 

  • There is no support for emoji characters in playlist titles. I played a playlist that had an emoji in the title and it showed up as a square instead of the emoji. Emoji support would be nice if possible.

 

  • Sometimes the background color on the now playing screen of the Car Thing will be a different color than what is show for the background color on the now playing screen in the iOS app. It's just inconsistent and annoys me. I know my phone screen is OLED and the Car Thing is a different type of screen, so some colors will be slightly different, but I'm talking about some colors just being totally different.

 

  • I like that you can pair multiple phones to Car Thing and switch to different phones. I have not yet tried this out but it's nice if you have multiple drivers.

 

Overall I really like Car Thing and it makes playing music in the car while driving much nicer and easier. I think whether you have an older car with just a basic screen and controls or a newer car with a fancy screen and controls (CarPlay, Android Auto), you can all benefit from using Car Thing. If you have an older car it might not have a display of what is playing, or it might just show the track playing with no album art. Car Thing shows you the album art, artist name, song title, progress bar, etc. Right now I don't have CarPlay, so before Car Thing if I wanted to change what's playing while driving I was either stuck with the playlist I selected before starting my drive and having to press the next and previous button on my steering wheel to change songs. Or I would have to wait for a stop light or stop sign to unlock my phone that is mounted near my steering wheel, swipe up, find the Spotify app (or switch apps if I am using the maps app) find what I want to play, etc and it's not very easy in the car. Car Thing is a dedicated screen remote for my Spotify app on my phone and it makes things easier. I also can now have the maps app open on my mounted phone while using the dedicated Car Thing screen to monitor and control Spotify playback. Some things are a little laggy right now, but I think once everything is tweaked and worked out Car Thing will be a nice tool for Spotify users to put in their car.

 

I will consider posting some of my ideas in the ideas exchange so others can vote on them. I just need some more time to gather my thoughts. This is my feedback for now.

 

If you're looking for ideas of what "thing" to make next:

 

Look no further than the Spotify Shower Thing 🚿 

 

I don't see this happening but still fun to dream 🙂

MattSudaRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Chenz6
Music Fan

Thanks for your sharing! Hope I can get car thing too.

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