Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Installation issue with Car Thing

Installation issue with Car Thing

I'm having trouble installing the car thing in my car. It says go to settings and then go to "car" and look for car thing. Unfortunately I cannot locate "car" in my settings. I am a premium user

 

Reply
2 Replies

Me too I disconnected to try and reconnect my phone and now it is forgotten forever... I am not able to connect my phone, it has been three months now 

Hi folks, 

 

Thanks for the posts.

 

Sorry to hear you're having such trouble with the Car Thing. 

 

It's best if you do a clean reinstall of the Spotify app on your phone, by removing all app data and cache. You can follow this Guide. After that run through the steps in this article and try connecting your Car Thing again.

 

Hope this helps.

AlexModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts