Spotify car thing has completely stopped displaying account info.

[loki2233]

My car thing is plugged into the original port, it connects to my phone without an issue and updates song info as it plays, it even still allows the preset buttons to work, but it shows my Home, Playlist and Podcasts as empty. I reset the device, deleted the app and restarted my Bluetooth to no avail.

[Lyubka]

Hey @loki2233,

Thank you for reaching out here in the Community.

This type of issue could be related to some pending updates that the Car thing may have. To make sure this is not causing this behavior, we'd recommend taking your Car Thing indoors and connecting it to your Wi-Fi network at home to force the update. It'd be best if you leave the Car thing connected for several hours to check if you notice any difference after that.

Hope this helps. Let us know how it goes.