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[Car Thing] Setup & troubleshooting guide

Hey folks, glad to see you here! We've put together this guide to help you out along your Car Thing journey. Getting a Car Thing Spoiler (Highlight to read) If you haven't already, you can register for one here. When you successfully register, you'll...

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  • Spotify Legend
  • JesseNewsom
  • Casual Listener
  • 43305 Views
  • 48 replies
  • 4 likes
  • Car Thing
    Other
  • 43305 Views
  • 48 replies
  • 4 likes

What do you like most about Car Thing?

Hey everyone, Since announcing the launch of our new smart player Car Thing last week, the enthusiasm we keep receiving in response has been as awesome as the thing itself. More than just a player, it’s your own soundtrack curator when in the car whi...

  • Spotify Legend
  • im_england
  • Regular
  • 16369 Views
  • 26 replies
  • 8 likes
  • 16369 Views
  • 26 replies
  • 8 likes

Solved!!Superuser Contribution Spotify crashes when connecting to Car Thing

PlanPremiumCountryUSDeviceOnePlus 9 Pro (from factory)Operating SystemAndroid 12 OxygenOS(LE2125_11_C.47) My Question or IssueWhen I try to connect my Spotify Car Thing the app will crash and no longer open. To get the app to reopen I must clear stor...

  • Casual Listener
  • Plan Premium Country US Device OnePlus 9 Pro (from factory) Operating System Android 12 OxygenOS(LE2125_11_C.47)   My Question or Issue When I try to connect my Spotify Car Thing the a...
  • Lizardman301
  • Casual Listener
  • 2172 Views
  • 8 replies
  • 0 likes
  • 2172 Views
  • 8 replies
  • 0 likes

Superuser Contribution Will not turn on

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My device will not turn on anymore.

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  M...
  • Jeremy
  • Spotify
  • 672 Views
  • 2 replies
  • 0 likes
  • 672 Views
  • 2 replies
  • 0 likes

Superuser Contribution Does anybody see this pointless?

Okay I was part of the free trial before this was released, this was about 3 years ago I believe. Anyway I loved it cause my music didn't stop playing even if I had a call coming in. Now I was excited that they officially released it and now it's lik...

  • Visitor
  • Okay I was part of the free trial before this was released, this was about 3 years ago I believe. Anyway I loved it cause my music didn't stop playing even if I had a call coming in. Now I was excite...
  • Novy
  • Moderator
  • 795 Views
  • 1 replies
  • 0 likes
  • 795 Views
  • 1 replies
  • 0 likes

Superuser Contribution Car Thing Not Displaying Certain Playlists

PlanPremiumCountryUnited StatesDeviceiPhone 11 & Car ThingOperating SystemiOS 15.4 My Question or IssueAbout an hour after setting up my Car Thing, my playlist I use everyday disappeared from the home screen of Car Thing. When I went to check the Spo...

  • Casual Listener
  • Plan Premium Country United States Device iPhone 11 & Car Thing Operating System iOS 15.4   My Question or Issue About an hour after setting up my Car Thing, my playlist I use ever...
  • OscarDC
  • Moderator
  • 1374 Views
  • 3 replies
  • 0 likes
  • 1374 Views
  • 3 replies
  • 0 likes

[Other] Car Thing Set Default Service

The latest update allowed Car thing to be able to control other media services as well as Spotify. However this poses a huge problem to users like myself. Previously I could get into the car and Car thing would start playing Spotify for me instead of...

  • Newbie
  • The latest update allowed Car thing to be able to control other media services as well as Spotify. However this poses a huge problem to users like myself. Previously I could get into the car and Car ...
  • 379 Views
  • 0 replies
  • 0 likes
  • Other
  • 379 Views
  • 0 replies
  • 0 likes

Can't finish setup - no sound from car

Plan: PremiumCountry: USADevice: iPhone 11 Pro iOS 15.4.1Vehicle: 2012 Chevy Cruze This is a brand new Car Thing on initial setup. The phone is connected to the car via Bluetooth, and the USB cable is plugged in. The car stereo is set to Aux Accessor...

  • Visitor
  • Plan: Premium Country: USA Device: iPhone 11 Pro iOS 15.4.1 Vehicle: 2012 Chevy Cruze   This is a brand new Car Thing on initial setup. The phone is connected to the car via Bluetooth, and ...
  • MattSuda
  • Spotify Star
  • 1191 Views
  • 1 replies
  • 0 likes
  • 1191 Views
  • 1 replies
  • 0 likes

Superuser Contribution Car thing won't connect unless Spotify is open & active

PlanPremiumCountryUSADeviceT-Mobile REVVL 5GOperating SystemAndroid 11 My Question or IssueCar Thing won't connect to my phone unless the Spotify app is open and active (in the foreground). Otherwise, I get the "Phone Disconnected" message and if I g...

  • Casual Listener
  • Plan Premium Country USA Device T-Mobile REVVL 5G Operating System Android 11   My Question or Issue Car Thing won't connect to my phone unless the Spotify app is open and active (in t...
  • brrian
  • Casual Listener
  • 1059 Views
  • 4 replies
  • 0 likes
  • 1059 Views
  • 4 replies
  • 0 likes

Superuser Contribution Unable to re-setup Car Thing after Factory Reset

Plan - PremiumCountry - USADevice - iPhone 13 ProOperating System - iOS 15.1 My Question or IssueReceived Car Thing yesterday and set it up in the afternoon. The process went very smoothly. I got in the car today and my iPhone wouldn't reconnect. I'v...

  • Regular
  • Plan - Premium Country - USA Device - iPhone 13 Pro Operating System - iOS 15.1   My Question or Issue Received Car Thing yesterday and set it up in the afternoon. The process went very ...
  • Eni
  • Moderator
  • 3225 Views
  • 12 replies
  • 0 likes
  • 3225 Views
  • 12 replies
  • 0 likes

Superuser Contribution Stupid Thing - Don't waste your time

Love Spotify but Car Thing is STUPID Thing. If your car has bluetooth, use your phone. If your car doesn't have bluetooth, this won't work. I thought you plugged the power cord into the AUX power and therefore got power and a connection to the speake...

  • Newbie
  •   Love Spotify but Car Thing is STUPID Thing.  If your car has bluetooth, use your phone.  If your car doesn't have bluetooth, this won't work.   I thought you plugged the powe...
  • Luap
  • Casual Listener
  • 1762 Views
  • 6 replies
  • 3 likes
  • 1762 Views
  • 6 replies
  • 3 likes

Superuser Contribution Vocal/instrumental balance way off with Car Thing

PlanPremiumCountryUSA DeviceSamsung Galaxy 9+ and Car ThingOperating SystemAndroid I installed my Car Thing today. Easy! Everything worked just the way it was supposed to. Since the Bluetooth in my 2015 Nissan Versa Note has never worked right with m...

  • Casual Listener
  • Plan Premium Country USA   Device Samsung Galaxy 9+ and Car Thing Operating System Android   I installed my Car Thing today.  Easy!  Everything worked just the way it wa...
  • Alex
  • Spotify Legend
  • 985 Views
  • 5 replies
  • 0 likes
  • 985 Views
  • 5 replies
  • 0 likes

Superuser Contribution Podcast connections by itself in the car

Hi, I'm a new Spotify user. I started to use Spotify in my car by connecting my Iphone to the radio with a charging cable. It works great and I love it, but ... Since à listened to my first podcast in the car, every time I connect my phone to listen ...

  • Casual Listener
  • Hi,  I'm a new Spotify user.  I started to use Spotify in my car by connecting my Iphone to the radio with a charging cable. It works great and I love it, but ...  Since à listened ...
  • Yordan
  • Moderator
  • 873 Views
  • 3 replies
  • 0 likes
  • 873 Views
  • 3 replies
  • 0 likes

Superuser Contribution Comprehensive guide on voice control

PlanPremiumCountryArmenia My question relates to voice control. Hands-free interface is superb and hard to overvalue. However, inside box there is a few instructions on how to use it. On support page we have more commands. Yet still this is not all o...

  • Regular
  •   Plan Premium Country Armenia   My question relates to voice control. Hands-free interface is superb and hard to overvalue. However, inside box there is a few instructions on how to ...
  • Alex
  • Spotify Legend
  • 768 Views
  • 1 replies
  • 0 likes
  • 768 Views
  • 1 replies
  • 0 likes

Superuser Contribution Won't play music

Premium DuoUnited State IPhone 11iOS 15Today I got into my car, turned on my car thing and bluetooth connection and started music on my phone but my music didn't play. Finally I tried turning off everything and when I turned on my bluetooth and spoti...

  • Newbie
  • Premium Duo United State  IPhone 11 iOS 15 Today I got into my car, turned on my car thing and bluetooth connection and started music on my phone but my music didn't play. Finally I tried ...
  • Eni
  • Moderator
  • 813 Views
  • 1 replies
  • 0 likes
  • 813 Views
  • 1 replies
  • 0 likes

Superuser Contribution Car thing randomly sets my iPhone volume to zero.

PlanPremium CountryUSA DeviceiPhone 12 Pro Operating SystemiOS 15.1,1 My Question or IssueThis mainly happens within a minute after everything connects and music is happily playing, but it sometimes just happens completely at random. I’ve restarted e...

  • Newbie
  •   Plan Premium   Country USA    Device iPhone 12 Pro   Operating System iOS 15.1,1   My Question or Issue This mainly happens within a minute after everyth...
  • Alex
  • Spotify Legend
  • 964 Views
  • 2 replies
  • 0 likes
  • 964 Views
  • 2 replies
  • 0 likes

Superuser Contribution Needs to be Bluetooth Receiver with AUX Output

For Car Thing to really be useful for me, it needs act as a Bluetooth receiver with it's own AUX output port so it can always be connected to my car. My car has an AUX input that I plug into my phone and then mount my phone horizontally on the window...

  • Casual Listener
  • For Car Thing to really be useful for me, it needs act as a Bluetooth receiver with it's own AUX output port so it can always be connected to my car.   My car has an AUX input that I plug into...
  • jv04
  • Music Fan
  • 4507 Views
  • 7 replies
  • 9 likes
  • 4507 Views
  • 7 replies
  • 9 likes

Car Thing without phone in 2022 Subaru Outback?

I recently switched over to a dumbphone so I can't connect Car Thing through my phone. Does anyone know if Car Thing can connect to Subaru Starlink instead?

  • Newbie
  • I recently switched over to a dumbphone so I can't connect Car Thing through my phone. Does anyone know if Car Thing can connect to Subaru Starlink instead?
  • MattSuda
  • Spotify Star
  • 959 Views
  • 1 replies
  • 0 likes
  • 959 Views
  • 1 replies
  • 0 likes

What's the point?

PlanPremiumCountryUSADevice Operating System My Question or IssueI just received my car thing. I was under the impression this was a standalone unit. I know it needs to connect via Bluetooth but when I try to use it, the Spotify app opens on my phone...

  • Casual Listener
  • Plan Premium Country USA Device   Operating System     My Question or Issue I just received my car thing. I was under the impression this was a standalone unit. I know it nee...
  • Gregsfork
  • Visitor
  • 3167 Views
  • 7 replies
  • 1 likes
  • 3167 Views
  • 7 replies
  • 1 likes

Feature Suggestion: Disable automatic device switching on entry/start

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 6 Pro / Car ThingOperating SystemAndroid 12 My Question or IssueI use a Car Thing with my Tesla since I like the experience it provides more and the interface is just easier/more enjoyable to use (has...

  • Newbie
  • Plan Premium Country United States Device Google Pixel 6 Pro / Car Thing Operating System Android 12   My Question or Issue I use a Car Thing with my Tesla since I like the experience ...
  • MattSuda
  • Spotify Star
  • 3162 Views
  • 1 replies
  • 1 likes
  • 3162 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can the Spotify Car Thing be plugged to a laptop USB port?

I've recently got my hands on the Spotify Car Thing but I use it as a controller in my setup. The device is connected to a laptop via USB cable and is connected to my phone via Bluetooth. The Spotify software is open on my windows 10 to listen to mus...

  • Casual Listener
  • I've recently got my hands on the Spotify Car Thing but I use it as a controller in my setup. The device is connected to a laptop via USB cable and is connected to my phone via Bluetooth. The Spotify...
  • Alex
  • Spotify Legend
  • 3136 Views
  • 1 replies
  • 0 likes
  • 3136 Views
  • 1 replies
  • 0 likes

Superuser Contribution Albums in random order for Car thing

PlanPremiumCountryUSDeviceSamsung Galaxy 21 I have hundreds of albums saved in my spotify and it seems to me that the albums when using car thing are in random order, not alpha, not by date added, or anything. I cant find a way to change the album or...

  • Casual Listener
  • Plan Premium Country US Device Samsung Galaxy 21   I have hundreds of albums saved in my spotify and it seems to me that the albums when using car thing are in random order, not alpha, no...
  • mw2000
  • Regular
  • 1985 Views
  • 3 replies
  • 3 likes
  • album order
    Car
    Car Thing
    date added
    Thing
  • 1985 Views
  • 3 replies
  • 3 likes