Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hey folks, glad to see you here! We've put together this guide to help you out along your Car Thing journey. Getting a Car Thing Spoiler (Highlight to read) If you haven't already, you can register for one here. When you successfully register, you'll...
Hey everyone, Since announcing the launch of our new smart player Car Thing last week, the enthusiasm we keep receiving in response has been as awesome as the thing itself. More than just a player, it’s your own soundtrack curator when in the car whi...
sometimes when in car i hit media and spotify plays from android phone. somtimes it don't. what em i'm doing wrong. problem just started.
Hey folks, glad to see you here! We've put together this guide to help you out along your Car Thing journey. Getting a Car Thing Spoiler (Highlight to read) If you haven't already, you can register for one here. When you successfully register, you'll...
My car thing is plugged into the original port, it connects to my phone without an issue and updates song info as it plays, it even still allows the preset buttons to work, but it shows my Home, Playlist and Podcasts as empty. I reset the device, del...
PlanPremiumCountryUSADeviceiPhone 12Operating SystemiOS 14My Question or IssueThe screen on my Car Thing appears blurred when navigating thru pages. After some time on a single page it starts to 'clear up' but this is very distracting when scrolling ...
Plan: PremiumCountry: USA DeviceiPhone 13 ProOperating SystemiOS 15.6 I have CarThing installed in my Tesla Model 3. When I park in the garage to charge the car, 12v accessories remain powered on until the vehicle finishes charging and goes into deep...
I can't get car thing to run properly at all
DeviceiPhone 12Operating SystemFender audio system Volkswagen beetle My Question or Issue When I connect my phone to my car stereo through Bluetooth the sound is disgusting. Can anybody help me with this? I have apple music and no problem at all, and...
Good morning,For the last few days, with my iPhone 12 connected to the car thing, my in car basic controls have been disabled. As in I am unable to skip forward or back tracks using the existing controls I’ve had. These controls worked with car thing...
PlanPremiumCountryUSADeviceiPhone 8 plusOperating SystemiOS 16My Question or Issuewhen i plug car thing in and it connects to my phone, it makes the now playing & the player from my lock screen disappear, then when the song playing ends or i skip it,...
Spotify will only play through my phone speaker, not my car even though it’s connected to my car thing. I’ve had my Spotify car thing for close to a year now and have never had an issue until I let someone connect their phone to it. It worked and we ...
Just as the title says, I placed an order for Car Thing on December 6 but I have yet to receive it. It’s been over a month now. I got the email confirmation with my UPS tracking number on the same day. Attached are screenshots of what the tracking in...
I am attempting to buy this as a Christmas gift but there does not seem to be an option to add it to the cart. Where can I purchase this? I found out way too late that this was a free item for premium users, but now wondering if it is still available...
When you return to the infoscreen in the Polestar 2, currently running P2.5 on the car, and the newest Spotify according to Google Play Store.There's no information anymore, telling you that it is Spotify that's playing, and what song.I mean this inf...
If Car Thing is turned on while PC Spotify is open, PC Spotify skips through songs in the queue quickly without input. It completely breaks my PC Spotify until I reinstall it.
My Car Thing recently started showing that no devices are connected when my phone should be connected. Whenever I try to connect it only does it long enough for my phone to open Spotify, then immediately disconnects, i’ve tried restarting, repairing,...
I ordered the Car thing product on October, it has been two months and I have still not received what I paid for.I check the tracking number and shows that it's still in processing.
PlanPremium DuoCountryUSADeviceiPhone XR Operating SystemiOS 16 My Question or IssueWhen I received my Car Thing I took it to my truck and plugged it in which pulled up a screen saying ‘Use Adapter! To power Car Thing, use the adapter provided with y...
My car thing suddenly won’t boot. Upon power up it displays the Spotify logo but won’t go any further. Any suggestions on how to fix this?
Hello, recently Spotify Car Thing will not respond to voice commands. When I say "hey Spotify" it shows that it is listening, then Immediately says something went wrong. I have tried all the trouble shooting steps and none have worked. Please help.
I would like to order a Car Thing please make them available. I would like it for a birthday gift thank you