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[Car Thing] Setup & troubleshooting guide

Hey folks, glad to see you here! We've put together this guide to help you out along your Car Thing journey. Getting a Car Thing Spoiler (Highlight to read) If you haven't already, you can register for one here. When you successfully register, you'll...

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  • Spotify Legend
  • JesseNewsom
  • Casual Listener
  • 44645 Views
  • 48 replies
  • 4 likes
  • Car Thing
    Other
  • 44645 Views
  • 48 replies
  • 4 likes

What do you like most about Car Thing?

Hey everyone, Since announcing the launch of our new smart player Car Thing last week, the enthusiasm we keep receiving in response has been as awesome as the thing itself. More than just a player, it’s your own soundtrack curator when in the car whi...

  • Spotify Legend
  • im_england
  • Regular
  • 17190 Views
  • 26 replies
  • 8 likes
  • 17190 Views
  • 26 replies
  • 8 likes

Solved!!Superuser Contribution Usage of Car Thing outside of US

PlanPremiumCountryArmenia I was wondering what does term "only available in US" actually mean. I've connected to support and have a chat with them. The main feedback was "we cannot guarantee all functionality outside of US". Still I am a bit confused...

  • Regular
  •   Plan Premium Country Armenia   I was wondering what does term "only available in US" actually mean. I've connected to support and have a chat with them. The main feedback was "we ca...
  • isra655
  • Casual Listener
  • 18909 Views
  • 25 replies
  • 2 likes
  • 18909 Views
  • 25 replies
  • 2 likes

Superuser Contribution Spotify keeps exiting playlist and dropping songs from playlist

Hi, I'm aware that if I ask Google to play a specific song it will exit my playlist but lately I will be listening to my playlist may skip a song (playlist is 54 hours long) but spotify will play random songs not in playlist can be every few songs wi...

  • Visitor
  • Hi, I'm aware that if I ask Google to play a specific song it will exit my playlist but lately I will be listening to my playlist may skip a song (playlist is 54 hours long) but spotify will play ran...
  • Vasil
  • Moderator
  • 766 Views
  • 1 replies
  • 1 likes
  • 766 Views
  • 1 replies
  • 1 likes

Superuser Contribution when in car i hit media, somtimes it start sometimes it don't. android pho

sometimes when in car i hit media and spotify plays from android phone. somtimes it don't. what em i'm doing wrong. problem just started.

  • Newbie
  • sometimes when in car i hit media and spotify plays from android phone. somtimes it don't. what em i'm doing wrong. problem just started.
  • Dian
  • Spotify Legend
  • 571 Views
  • 1 replies
  • 0 likes
  • 571 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Car Thing] Setup & troubleshooting guide

Hey folks, glad to see you here! We've put together this guide to help you out along your Car Thing journey. Getting a Car Thing Spoiler (Highlight to read) If you haven't already, you can register for one here. When you successfully register, you'll...

Capture2222222.PNG
  • Spotify Legend
  • Hey folks, glad to see you here!   We've put together this guide to help you out along your Car Thing journey.   Getting a Car Thing If you haven't already, you can register for...
  • JesseNewsom
  • Casual Listener
  • 44645 Views
  • 48 replies
  • 4 likes
  • Car Thing
    Other
  • 44645 Views
  • 48 replies
  • 4 likes

Superuser Contribution Spotify car thing has completely stopped displaying account info.

My car thing is plugged into the original port, it connects to my phone without an issue and updates song info as it plays, it even still allows the preset buttons to work, but it shows my Home, Playlist and Podcasts as empty. I reset the device, del...

  • Newbie
  • My car thing is plugged into the original port, it connects to my phone without an issue and updates song info as it plays, it even still allows the preset buttons to work, but it shows my Home, Play...
  • Lyubka
  • Moderator
  • 1591 Views
  • 1 replies
  • 2 likes
  • 1591 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Blurred Screen on Car Thing

PlanPremiumCountryUSADeviceiPhone 12Operating SystemiOS 14My Question or IssueThe screen on my Car Thing appears blurred when navigating thru pages. After some time on a single page it starts to 'clear up' but this is very distracting when scrolling ...

  • Regular
  • Plan Premium Country USA Device iPhone 12 Operating System iOS 14 My Question or Issue The screen on my Car Thing appears blurred when navigating thru pages. After some time on a single page...
  • AlexR666
  • Regular
  • 4737 Views
  • 10 replies
  • 0 likes
  • 4737 Views
  • 10 replies
  • 0 likes

CarThing launches Spotify app when connected - iPhone

Plan: PremiumCountry: USA DeviceiPhone 13 ProOperating SystemiOS 15.6 I have CarThing installed in my Tesla Model 3. When I park in the garage to charge the car, 12v accessories remain powered on until the vehicle finishes charging and goes into deep...

  • Casual Listener
  • Plan: Premium Country: USA   Device iPhone 13 Pro Operating System iOS 15.6   I have CarThing installed in my Tesla Model 3. When I park in the garage to charge the car, 12v a...
  • greiss122
  • Regular
  • 2421 Views
  • 6 replies
  • 1 likes
  • 2421 Views
  • 6 replies
  • 1 likes

Superuser Contribution Horrible sound quality in my car stereo

DeviceiPhone 12Operating SystemFender audio system Volkswagen beetle My Question or Issue When I connect my phone to my car stereo through Bluetooth the sound is disgusting. Can anybody help me with this? I have apple music and no problem at all, and...

  • Visitor
  • Device iPhone 12 Operating System Fender audio system Volkswagen beetle   My Question or Issue   When I connect my phone to my car stereo through Bluetooth the sound is disgusting. C...
  • MihailY
  • Moderator
  • 1999 Views
  • 1 replies
  • 0 likes
  • 1999 Views
  • 1 replies
  • 0 likes

Superuser Contribution Play thing car controls stopped functioning

Good morning,For the last few days, with my iPhone 12 connected to the car thing, my in car basic controls have been disabled. As in I am unable to skip forward or back tracks using the existing controls I’ve had. These controls worked with car thing...

  • Casual Listener
  • Good morning, For the last few days, with my iPhone 12 connected to the car thing, my in car basic controls have been disabled. As in I am unable to skip forward or back tracks using the existing ...
  • PabloZ1
  • Visitor
  • 1099 Views
  • 3 replies
  • 0 likes
  • 1099 Views
  • 3 replies
  • 0 likes

car thing messing with playback

PlanPremiumCountryUSADeviceiPhone 8 plusOperating SystemiOS 16My Question or Issuewhen i plug car thing in and it connects to my phone, it makes the now playing & the player from my lock screen disappear, then when the song playing ends or i skip it,...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 8 plus Operating System iOS 16 My Question or Issue when i plug car thing in and it connects to my phone, it makes the now playing & the player fro...
  • MattSuda
  • Spotify Star
  • 2105 Views
  • 5 replies
  • 1 likes
  • 2105 Views
  • 5 replies
  • 1 likes

Superuser Contribution Bluetooth trouble

Spotify will only play through my phone speaker, not my car even though it’s connected to my car thing. I’ve had my Spotify car thing for close to a year now and have never had an issue until I let someone connect their phone to it. It worked and we ...

  • Visitor
  • Spotify will only play through my phone speaker, not my car even though it’s connected to my car thing.   I’ve had my Spotify car thing for close to a year now and have never had an issue unti...
  • MattSuda
  • Spotify Star
  • 5161 Views
  • 2 replies
  • 0 likes
  • 5161 Views
  • 2 replies
  • 0 likes

Superuser Contribution Car Thing Not Received!!

Just as the title says, I placed an order for Car Thing on December 6 but I have yet to receive it. It’s been over a month now. I got the email confirmation with my UPS tracking number on the same day. Attached are screenshots of what the tracking in...

  • Newbie
  •     Just as the title says, I placed an order for Car Thing on December 6 but I have yet to receive it. It’s been over a month now. I got the email confirmation with my UPS tracking num...
  • Zay97
  • Newbie
  • 2854 Views
  • 2 replies
  • 0 likes
  • 2854 Views
  • 2 replies
  • 0 likes

Solved!! Car Thing purchase

I am attempting to buy this as a Christmas gift but there does not seem to be an option to add it to the cart. Where can I purchase this? I found out way too late that this was a free item for premium users, but now wondering if it is still available...

  • Newbie
  • I am attempting to buy this as a Christmas gift but there does not seem to be an option to add it to the cart. Where can I purchase this? I found out way too late that this was a free item for premiu...
  • MattSuda
  • Spotify Star
  • 3056 Views
  • 1 replies
  • 0 likes
  • 3056 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Where did the info screen go?

When you return to the infoscreen in the Polestar 2, currently running P2.5 on the car, and the newest Spotify according to Google Play Store.There's no information anymore, telling you that it is Spotify that's playing, and what song.I mean this inf...

Screenshot 2022-12-14 at 06.31.40.png
  • Casual Listener
  • When you return to the infoscreen in the Polestar 2, currently running P2.5 on the car, and the newest Spotify according to Google Play Store. There's no information anymore, telling you that it is ...
  • MihailY
  • Moderator
  • 1731 Views
  • 3 replies
  • 0 likes
  • Infoscreen
    P2
    Polestar
  • 1731 Views
  • 3 replies
  • 0 likes

Superuser Contribution Car Thing breaks Windows Spotify app until it's reinstalled

If Car Thing is turned on while PC Spotify is open, PC Spotify skips through songs in the queue quickly without input. It completely breaks my PC Spotify until I reinstall it.

  • Visitor
  • If Car Thing is turned on while PC Spotify is open, PC Spotify skips through songs in the queue quickly without input. It completely breaks my PC Spotify until I reinstall it.
  • Joan
  • Moderator
  • 561 Views
  • 1 replies
  • 0 likes
  • 561 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Car Thing refusing to connect

My Car Thing recently started showing that no devices are connected when my phone should be connected. Whenever I try to connect it only does it long enough for my phone to open Spotify, then immediately disconnects, i’ve tried restarting, repairing,...

  • Newbie
  • My Car Thing recently started showing that no devices are connected when my phone should be connected. Whenever I try to connect it only does it long enough for my phone to open Spotify, then immedi...
  • SpikySimonW
  • Regular
  • 1501 Views
  • 2 replies
  • 0 likes
  • 1501 Views
  • 2 replies
  • 0 likes

Why hasn't my Car thing been Shipped?

I ordered the Car thing product on October, it has been two months and I have still not received what I paid for.I check the tracking number and shows that it's still in processing.

  • Visitor
  • I ordered the Car thing product on October, it has been two months and I have still not received what I paid for. I check the tracking number and shows that it's still in processing.
  • Billy-J
  • Spotify Star
  • 560 Views
  • 1 replies
  • 0 likes
  • 560 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not Getting Past ‘Connect to Power’

PlanPremium DuoCountryUSADeviceiPhone XR Operating SystemiOS 16 My Question or IssueWhen I received my Car Thing I took it to my truck and plugged it in which pulled up a screen saying ‘Use Adapter! To power Car Thing, use the adapter provided with y...

  • Casual Listener
  • Plan Premium Duo Country USA Device iPhone XR   Operating System iOS 16   My Question or Issue When I received my Car Thing I took it to my truck and plugged it in which pulled u...
  • troddeh
  • Newbie
  • 1532 Views
  • 7 replies
  • 0 likes
  • 1532 Views
  • 7 replies
  • 0 likes

Superuser Contribution Car thing won’t boot

My car thing suddenly won’t boot. Upon power up it displays the Spotify logo but won’t go any further. Any suggestions on how to fix this?

  • Casual Listener
  • My car thing suddenly won’t boot.  Upon power up it displays the Spotify logo but won’t go any further.   Any suggestions on how to fix this?
  • OscarDC
  • Moderator
  • 1903 Views
  • 5 replies
  • 0 likes
  • 1903 Views
  • 5 replies
  • 0 likes