Hey folks, glad to see you here! We've put together this guide to help you out along your Car Thing journey. Getting a Car Thing Spoiler (Highlight to read) If you haven't already, you can register for one here. When you successfully register, you'll...
Hey everyone, Since announcing the launch of our new smart player Car Thing last week, the enthusiasm we keep receiving in response has been as awesome as the thing itself. More than just a player, it’s your own soundtrack curator when in the car whi...
Hey folks, Have you set up your Car Thing yet and taken it out for a spin? Was it all you wished it would be? That's great - tell us more over here. Thought of a great feature that would make your rides even more enjoyable? Share it with the Communit...
Xenia
I know this is a long shot, but last night my CT was stolen out of my car. My first question is....does Spotify HQ have any way to deactivate it since it's stolen? My other question is....do I need to be worried about my Spotify account being comprom...
I purchased a Car Thing for my son and then we upgraded his car stereo, and the Car Thing is no longer useful as the service is built into the stereo. Can I return it, it's been since before Christmas, and I've tried to sell it on Facebook with no lu...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
i got my car thing in late march, and i have not been able to get it to work. it connects to my phone and car, but it is stuck on the pink “take a tour” screen. i cant press anything on the screen and cant interact. i’ve reconnected it many times, an...
Hey all! Had a quick general question here, Has anyone bothered to tap in the USB wire it comes with into your fuse? So it powers on when you power on your car? I was thinking of purchasing a longer wire for it, tapping into a fuse, therefore hiding ...
Since two weeks ago, my Spotify application on the Media content at my BMW stopped to work properly. I am connected, I do see all the content., my playlists etc, however, once I choose any song to play there is no sound and radio continue to play for...
PlanPremiumCountry. United StatesDeviceGoogle Pixel 6 ProOperating SystemAndroid 12 My Question or Issue: Since the Update, my Car Thing has been stuck on Repeat. It used to be that Car Thing would create a Song Radio based on the music I am listenin...
Hello, fan of Spotify and technical support. When I knew that it's possible to use Spotify in Belarus, I didn't wait a minute. And now, when it's created this awesome gadget I also want to get it. How can I do this? Thx a lot
PlanPremiumCountryUSAMy Question or IssueI recently signed up for the car thing waiting list prior to the release, but I don't know how to receive one... I know your supposed to be a premium user and I am going to purchase a premium plan as well, wha...
Even when phone is turned off.Phone is Samsung Galaxy A32 5g
Any suggestions on how to mount this to a motorcycle? That'd be pretty nice to have it on there, I just worry the magnet on its own isn't enough to hold it down, nor do I really know how I'd attach it.
PlanPremiumCountryUSDeviceOnePlus 9 Pro (from factory)Operating SystemAndroid 12 OxygenOS(LE2125_11_C.47) My Question or IssueWhen I try to connect my Spotify Car Thing the app will crash and no longer open. To get the app to reopen I must clear stor...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My device will not turn on anymore.
I don't have an issue when searching by Artist (they are all listed), but when searching by Album it only shows my A-R artists, none later in the alphabet. And before a Spotify moderator asks for details such as car model, spotify version, phone mode...
Okay I was part of the free trial before this was released, this was about 3 years ago I believe. Anyway I loved it cause my music didn't stop playing even if I had a call coming in. Now I was excited that they officially released it and now it's lik...
PlanPremiumCountryUnited StatesDeviceiPhone 11 & Car ThingOperating SystemiOS 15.4 My Question or IssueAbout an hour after setting up my Car Thing, my playlist I use everyday disappeared from the home screen of Car Thing. When I went to check the Spo...
The latest update allowed Car thing to be able to control other media services as well as Spotify. However this poses a huge problem to users like myself. Previously I could get into the car and Car thing would start playing Spotify for me instead of...
Plan: PremiumCountry: USADevice: iPhone 11 Pro iOS 15.4.1Vehicle: 2012 Chevy Cruze This is a brand new Car Thing on initial setup. The phone is connected to the car via Bluetooth, and the USB cable is plugged in. The car stereo is set to Aux Accessor...
PlanPremiumCountryUSADeviceT-Mobile REVVL 5GOperating SystemAndroid 11 My Question or IssueCar Thing won't connect to my phone unless the Spotify app is open and active (in the foreground). Otherwise, I get the "Phone Disconnected" message and if I g...