Cannot post to facebook - connection to facebook failed

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Cannot post to facebook - connection to facebook failed

Bersiere
Newbie

Hello,

I've been getting an error message for the last couple of days whenever trying to share a song on facebook. Spotify says "cannot post to Facebook. The post cannot be sent because the connection to Facebook failed"
I've always been able to use this feature in the last and now it doesn't work from my iPhone, nor my iPad. I've activated the "show activity" option on spotty, doesn't make a difference
Also tried logging in with my Facebook account, no changes
Also checked in the iPhone settings whether spotty was allowed access to Facebook (in settings > Facebook) but spotify doesn't appear in the list of apps that have requested access to my Facebook account
Lastly, I've checked privacy settings on Facebook and spotify is enabled and is authorized to post on my profile.
Any ideas on how to solve this? It used to work perfectly. Last time I used it was Sunday...
Thanks

3 ACCEPTED SOLUTIONS

Accepted Solutions
Solution!

lengeeve
Newbie

Same here,

 

Can't share a song on my facebook timeline or on a friends' timeline

 

Seems to work on whatsapp.

 

Is there a setting that I need to adjust in facebook ??

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Solution!

koZawZawAung
Regular
My Facebook account had problem now! Cannot post video file upload My Facebook profile!now I had problem is (Connection to Facebook failed!please help me ! I Like to use Facebook post video file!Thanks

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Solution!

koZawZawAung
Regular
30 Replies

Shaune74
Newbie
Me too... Exactly the same! Seems to have occurred when I upgraded to premium. If it's not resolved within the 30 day free trial then bye bye spotify!

Peter__
Community Legend
Seen a few reports of this, it has been escalated to the Spotify team by one of the community rock stars for them to look into.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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user-removed
Not applicable

Hi, i´m having the same problem since yesterday. I changed my facebook pasword and I thought that has the problem... I´ve already checked to log in from the web in spotify.com and have no problems, it just happens when try to post a song. Btw, sorry my bad english

lindababy
Casual Listener

having the same issue - i thought it was associated with my new iPhone but tried it on my old one, which still works to play using wireless but receiving same error. 

 

additionally, when I copy the URL from spotify and try to paste it directly in to Facebook, I get an 'upload failed' message.

Peter__
Community Legend
Appears to be on all platforms too, smells like Facebook have broken something.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Madras76
Casual Listener
I'm having the same issue over the last week. Some songs I can post and some I can't. I wonder if it has something to do with the new iOS

lindababy
Casual Listener

I don't think so - my old phone is still on the old iOS and I'm getting the same error. I think something must have changed with FB. 

 

jjovellano2012
Newbie
Up till now it's still not working on my s4.. Please fix this pls

r-geezy
Casual Listener
Not working on android either... Come Spotify figure something out I love the app

Madras76
Casual Listener
Well I guess it's not the iOS then, wish they would find issue and fix.

Peter__
Community Legend
Can confirm Spotify are investigating this.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

hopeufo
Newbie
Fix the darn thing

GnuLoCo
Casual Listener

Same here!  I post songs to a music share group and cannot post anything with the play thumbnail, the URL works but anything with a preview denys my post from the app or browser.

Solution!

lengeeve
Newbie

Same here,

 

Can't share a song on my facebook timeline or on a friends' timeline

 

Seems to work on whatsapp.

 

Is there a setting that I need to adjust in facebook ??

View solution in original post

tanyarod
Casual Listener

Same here. Every time i try to post a playlist on facebook, i keep getting "there was a problem updating your status. please try again in a few minutes." Unsuccessful on ios too. 

MattSuda
Rock Star 24
Rock Star 24

Spotify is aware of this problem right now. Hopefully it will be fixed soon.

 

MattSudaRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Red_Expendable
Newbie

Having same issue with my S4 when I try to share what I am listening to on FB: "Status update failed"

lindababy
Casual Listener

it's working!!! thank you, spotify! 

tanyarod
Casual Listener

It seems the problem of posting to Facebook has just been fixed! I tried it both on latest version of OS X and iOS 8. Hope everbody's is working ok too!

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