Canvas feature disappered on my Andriod

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Canvas feature disappered on my Andriod

jazaphine
Visitor

Plan

Premium

Country/Region

Hong Kong

 

Device

Samsung Galaxy Note10+

Operating System

Android 11

 

My Question or Issue

I used to have canvas feature on my Spotify with Android (Samsung Galaxy Note Series) for years. Didn't know when it just disappeared from the Spotify settings. I tried a number of suggestions, e.g. updating Spotify app, clearing the app data and caches, allow all permissions of the app, logging off and on the account, from the community and some other sources, but the problem remains unsolved. Noticed many users reflected the issue since 2020, why does it still exist in late May 2021 without clear answers?

 

Please kindly help. Thanks.

Screenshot_20210521-130635_Spotify.jpg
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