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HEOS 3 promotion for premium users error

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HEOS 3 promotion for premium users error

philhoa
Newbie

Hi there,

I got an email today about this promotion to get a HEOS 3 speakers for premium users. However, when I try to sumbit my card information, a windows keep popping up and tell me to review my card information. No matter how many times I try it, it won't let me submit my payment information.

Can anyone help me here?

Captura de pantalla 2015-02-17 21.15.20.png
2 ACCEPTED SOLUTIONS

Accepted Solutions
Solution!

Re: HEOS 3 promotion for premium users error

Ash2005
Newbie

It shows to contact here.  If you have any questions about your purchase please contact us at heos-spotify@dmh-global.com


@MattSuda wrote:

I suggest you contact Denon because they are in charge of the website where you buy it:

 

http://usa.denon.com/us/contact-us


 

View solution in original post

Solution!

Re: HEOS 3 promotion for premium users error

Weidick
Roadie

There was an offer in Denmark this spring (2015). If you bought a Denon HEOS device you would get the next for half price.

I bought 2 devices and got the offer.

I wanted to use the HEOS with Google Play.

Sadly i returned the HEOS and bought the SONOS instead. Because i thought Spotify was better than Google Play.

Then i found out, that Spotify and SONOS is not fylly Integrated.

 

Guess you are better off with Denon HEOS with Spotify.

 

I would buy Denon HEOS to day

PATRIOTEN

Newly became Rising Star.
Not yet experienced, but willing to learn.
If i can help, don't hesitate to ask. 🙂


View solution in original post

7 Replies

Re: HEOS 3 promotion for premium users error

MattSuda
Rock Star 24
Rock Star 24

I suggest you contact Denon because they are in charge of the website where you buy it:

 

http://usa.denon.com/us/contact-us

MattSudaRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
Solution!

Re: HEOS 3 promotion for premium users error

Ash2005
Newbie

It shows to contact here.  If you have any questions about your purchase please contact us at heos-spotify@dmh-global.com


@MattSuda wrote:

I suggest you contact Denon because they are in charge of the website where you buy it:

 

http://usa.denon.com/us/contact-us


 

View solution in original post

Re: HEOS 3 promotion for premium users error

abbycate
Newbie

I had the same issue. I Live Chatted with a Denon Customer Service person, they promted me to call 855-499-2820 (Denon Heos Support) to open a case to solve the issue.

Re: HEOS 3 promotion for premium users error

blindlobster65
Newbie

Is everyone sure this was a legit offer? I went ahead and pulled the trigger last week. Today, my bank stopped a payment to Spotify for $9.99 on the same card I used to purchase the HEOS 3.  Seems like more than just coincidence...

Re: HEOS 3 promotion for premium users error

MattSuda
Rock Star 24
Rock Star 24

@blindlobster65 

 

Yes it is a legit offer:

 

http://www.cnet.com/news/denon-and-spotify-announce-heos-3-for-99/

MattSudaRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: HEOS 3 promotion for premium users error

nicka74756
Music Fan

it must have been a very limited offer as 'runs until March 19, 2015, or until stock runs out' and they've already run out 😞

 

I wonder if they'll have a similar offer in europe any time soon ?

 

 

Solution!

Re: HEOS 3 promotion for premium users error

Weidick
Roadie

There was an offer in Denmark this spring (2015). If you bought a Denon HEOS device you would get the next for half price.

I bought 2 devices and got the offer.

I wanted to use the HEOS with Google Play.

Sadly i returned the HEOS and bought the SONOS instead. Because i thought Spotify was better than Google Play.

Then i found out, that Spotify and SONOS is not fylly Integrated.

 

Guess you are better off with Denon HEOS with Spotify.

 

I would buy Denon HEOS to day

PATRIOTEN

Newly became Rising Star.
Not yet experienced, but willing to learn.
If i can help, don't hesitate to ask. 🙂


View solution in original post

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