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My wife has a receipt sent to her phone saying she has premium account but not has signed up for this. Is it a phishing email???? Please contact me or at least have contact info on your site.
Hi there @1975Kombi!
Sorry to hear that this appears to be happening.
I recommend reaching out directly to Spotify Support. With this anonymous online contact form, you can reach them without subscribing to / having access to a Spotify account or the email that was used to create that account.
They can also be reached through their Facebook Page SpotifyCares or their Twitter Handle @SpotifyCares.
If you use the online contact form instead of Facebook or Twitter, make sure to check your inbox and junk folder for an email from Spotify.
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