I'm getting phishing emails about $120 purchase which I never made. How do I contact Spotify???????

Reply

I'm getting phishing emails about $120 purchase which I never made. How do I contact Spotify???????

1975Kombi
Newbie

My wife has a receipt sent to her phone saying she has premium account but not has signed up for this.  Is it a phishing email????  Please contact me or at least have contact info on your site. 

1 Reply

kbrooksc
Community Legend

Hi there @1975Kombi!

 

Sorry to hear that this appears to be happening.

 

I recommend reaching out directly to Spotify Support. With this anonymous online contact form, you can reach them without subscribing to / having access to a Spotify account or the email that was used to create that account.

 

They can also be reached through their Facebook Page SpotifyCares or their Twitter Handle @SpotifyCares.


If you use the online contact form instead of Facebook or Twitter, make sure to check your inbox and junk folder for an email from Spotify.

 

 

Cheers!



If this solved your issue - Mark it as a solution!
Twitter | LinkedIn | Instagram
What's a Spotify Rock Star, and how do I become one?


SUGGESTED POSTS