I currently have Spotify premium through a Vodafone in the UK.
I’d like to upgrade to premium family and pay Spotify the additional £5 a month.
i am being told by Vodafone this is something Spotify should be able to simply sort on my account.
However, have read a post from a year ago that spotify advise to cancel the “free” premium account with Vodafone and then pay £14.99 to have family premium - which is madness.
surely someone at Spotify can help a customer wanting to pay you £5 a month more.