[Account] Don't force us to use Numbers as Usernames

Over the last few weeks more and more users are getting a random string of characters as usernames, even if they specified a normal one during sign up. No one on the community website is getting any info from Spotify as to what is going on.

During a chat with support I was told:

"As part of the long-term plans to remove the username from the sign-up flow, we started rolling out the new sign-up option, with display name instead of a username on the Web page."
This does not really answer why we are expected to give people gibberish if we want to connect to our friends, nor why this major change has been implemented without any information going to the public.

So my idea is:
Don't Do That.
Don't make us use gibberish to connect to people, don't make us use gibberish to sign in, don't ask us to choose a username then ignore our requests and replace them with gibberish, and don't make these kinds of changes without informing us as to what you are doing, why you are doing it, and what benifit it may have for us.


Updated on 2018-06-27


Thanks for coming to the Community!

As we look to improve the overall Spotify experience, we’re now automatically generating usernames, hence the random numbers and letters. You don’t need to remember this to log in. You can log in with just your password and the email address associated with your account.

During sign up, you can personalize your account by creating a profile name that’s displayed in the app. There’s no limitations to a profile name, so you can choose any you like 🙂

It’s not possible to log in with a profile name however.

Rest assured you don't need to give your generated username out to friends for them to find you.
There's info on sharing your profile here.



Yes! If I could work out how, I would vote for you!

Casual Listener

I agree!!! This is ridiculous!! I'm thinking of leaving Spotify

Gig Goer

Please vote if you agree! According to the help-desk rep I talked to Getting votes on this Idea is the best way to get Spotify to change their stance.

Casual Listener

Just did! Thanks


This!!!!  But I can't vote on this! It won't let me vote!


Same as LinhMy1! I can't seem to vote! But yes! Once I figure out how to I will!

UPDATE: It seems that I just had some connectivity issues! I have voted!


My friend just signed up for premium and is having this issue, too. Apparently she can login to the website with this garbage username but cannot login to the app on her phone. She has reset her password and tried her email address she used when she signed up. Nothing. This is an awful 'feature' and needs to be corrected. 

Not applicable

Yes, please! My username has been "22sn52pfi734ghlcrawastjy" since I upgraded from free to preium student Spotify. I can't seem to vote for some reason, but will come back alter and try to do so.


I also can't vote for some reason. Have they closed this?


If you want to vote for this, you need to register your community account. In the top left of the page you click "Welcome", then "Newcomers and Contribution". All you really have to do is make a username..  😁