[Account] Don't force us to use Numbers as Usernames

Over the last few weeks more and more users are getting a random string of characters as usernames, even if they specified a normal one during sign up. No one on the community website is getting any info from Spotify as to what is going on.


During a chat with support I was told:

"As part of the long-term plans to remove the username from the sign-up flow, we started rolling out the new sign-up option, with display name instead of a username on the Web page."
This does not really answer why we are expected to give people gibberish if we want to connect to our friends, nor why this major change has been implemented without any information going to the public.

So my idea is:
Don't Do That.
Don't make us use gibberish to connect to people, don't make us use gibberish to sign in, don't ask us to choose a username then ignore our requests and replace them with gibberish, and don't make these kinds of changes without informing us as to what you are doing, why you are doing it, and what benifit it may have for us.

 

Updated on 2018-06-27

Hey,

Thanks for coming to the Community!

As we look to improve the overall Spotify experience, we’re now automatically generating usernames, hence the random numbers and letters. You don’t need to remember this to log in. You can log in with just your password and the email address associated with your account.


During sign up, you can personalize your account by creating a profile name that’s displayed in the app. There’s no limitations to a profile name, so you can choose any you like :)


It’s not possible to log in with a profile name however.


Rest assured you don't need to give your generated username out to friends for them to find you.
There's info on sharing your profile here.

Thanks!
/M

Related Ideas

Comments
MusicByDesign
Casual Listener

I wonder if there is a way to get an outside party to write code to change it?

MusicByDesign
Casual Listener

I wonder how many Kudos or Votes is required for them to change something. Or if thats even a thing. They wont give me a good reason why its like this, even when I said I would pay a lot of money to have a proper name.... Spotify Business is apparently the same, its just outrageous. My playlists look revolting in sonos.

user-removed
Not applicable

My username is super long and random as well

Myqz
Newbie

Agreed

user-removed
Not applicable

I think that the "gibberish" you say is just a thing that only the server sees because when, after some minutes, you visit your profile page you get your choosen name. So I think that you can search h friends by their CHOOSEN name, this is how I found some of my friends on Spotify.

ovitt
Newbie
Thanks for your reply. This is true. On my profile page, that is, where my
bill is paid, my name is correct. But in all other uses Spotify doesn't
recognize that name, only my gibberish name. Anyway, I have given up and
will simply listen in the hope that I never have to log off!
Davekelly20181
Newbie

How do you change username and picture

 

Davekelly20181
Newbie
  1. Change username and picture
OscarRD
Newbie

Totally agree!

DexyChan
Newbie

This is trully frustrating, I want to show me handle not a series of numbers.