[All Platforms] Falsely Reporting Playlists To Get Content Removed

I've been put into an extremely frustrating situation that some of you may have also had problems with. Someone is falsely reporting my playlists, and there's nothing I can do about it. When someone reports your playlist, Spotify will automatically remove the playlist title, playlist bio, and playlist avatar, even if there is nothing that is breaking the rules of the user agreement policy. 

 

I run a rather large Indie/Alternative music blog, and my most recent Spotify playlist quickly gained traction and was starting to build a pretty decent sized following. However, I woke up two days after creating it to find that playlist title was blank and there was no bio. Thinking this was an error or glitch in the system, I changed it back. Not more than 30 minutes later, everything went blank again. After 5 more times of this happening, I contacted Spotify about this issue. They let me know that someone has been reporting my playlist for copyright. Well, I had no playlist picture, I was using the standard Spotify playlist art, the title was "Positive Energy Indie/Alternative Tunes" and there was absolutely nothing that would suggest a copyright issue. To fix this issue and get my playlist back, I had to file a counter-claim, and the user who flagged my playlist will have 10 days to respond. However, even if my playlist gets republished, that same user can report it again and I will be in this same issue all over again. Spotify also told me that it would be extremely hard to pinpoint the user that is falsely reporting my playlist, so there's pretty much nothing I can do about it.

 

As someone that depends on Spotify for my music blog and social media channels, I can not afford to have someone reporting my playlists just for the fun of it, whether that be for better SEO rankings or just because they don't like my channel. I do not wish this problem on anyone, and I think it is an absolutely terribly flawed system that can be abused way too often. There has to be a better reporting system on Spotify's end, or at least some greater protection for users that value Spotify's service and depend on it for their business. 

 

 

 

 

Updated on 2020-07-07

Hello!

Your idea has been submitted a while ago but unfortunately hasn't gathered enough kudos. In order to keep an overview of the active ideas in this forum, we will close this idea for now. However, this does not mean that your idea has been declined by Spotify.

If you still feel strongly about your request, we encourage you to post your idea in a little different form again! Maybe now is the right time to receive the support of our community for your suggestion!

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Comments
Rock Star 24
Rock Star 24
Status changed to: New Idea

Updated on 2019-07-09

Marked as new idea.

Newbie

I've had/have this issue for over a year now. Someone made a carbon copy of my playlist and took mine down to divert attention to their playlist. I had the same issue, every time I updated the photo/ title it would get taken down almost immediately after. My theory is people are possibly using bots to do this stuff. 

 

A few days ago I updated the title/ photo after not touching it in 4-5 months and nothing has happened yet. Maybe Spotify has fixed this issue? They need to make it so report cases are analysed by humans and implement reCAPTCHA into this feature. 

 

I hope we can get to the bottom of this! 

Rock Star 12
Rock Star 12
Status changed to: Inactive Idea

Updated on 2020-07-07

Hello!

Your idea has been submitted a while ago but unfortunately hasn't gathered enough kudos. In order to keep an overview of the active ideas in this forum, we will close this idea for now. However, this does not mean that your idea has been declined by Spotify.

If you still feel strongly about your request, we encourage you to post your idea in a little different form again! Maybe now is the right time to receive the support of our community for your suggestion!

Do you have any further questions on how the idea exchange is managed? Just click here.