[All Platforms][Security] Confirmation Email to Change Email Address

Spotify so far does not send confirmation email to change email address, and hackers can easily change the email address without clicking the confirmation link from original email inbox.

 

The original owner cannot reset the password because the email address is already changed to a fake one.

 

Please send a confirmation link to the original email address, in order to change the email address to a new one.

Updated on 2019-06-04

Hey there @honda234,

 

Thanks for your idea!

 

Spotify already sends confirmation emails to the original email address detailing the change, including the steps to get back into your account if it wasn't you changing the email. As always, if you think that someone else has accessed your Spotify account, check out this Spotify support article.

Comments
80765199
Newbie

Basic security procedure...

七海カツキ
Newbie

Agreed

Rock Star 15
Rock Star 15
Status changed to: Case Closed

Updated on 2019-06-04

Hey there @honda234,

 

Thanks for your idea!

 

Spotify already sends confirmation emails to the original email address detailing the change, including the steps to get back into your account if it wasn't you changing the email. As always, if you think that someone else has accessed your Spotify account, check out this Spotify support article.