[Desktop][NOW] music wont play while surface go is off

I don't know if this is my fault but i saw a similar problem that was solved for the surface 3 were they just needed to download the latest software and then they were  able to play music while their surface is off. I did the same thing to my surface go but its still not working so i don't know if this is a new problem or i'm doing something wrong so i would like some info on this.

Updated on 2018-12-06

 
Seems like you're having an issue worth investigating.
 

Please search for the issue in the respective help section and post there to be in the loop. If it doesn't exist you can create a new topic, so it can fixed.

 
For more info on how the Ideas Board works, click here. :)
Status: Case Closed
0 Likes
Comments
Rock Star 22
Rock Star 22
Status changed to: Case Closed

Updated on 2018-12-06

 
Seems like you're having an issue worth investigating.
 

Please search for the issue in the respective help section and post there to be in the loop. If it doesn't exist you can create a new topic, so it can fixed.

 
For more info on how the Ideas Board works, click here. :)