I just had to cancel my Premium Duo account in order to make my wife the account manager.
I reached out to customer service in hopes of them being able to make it easier for us and just making that switch on our current account but they could not. Unfortunately in order to make her the account manager we had the option of canceling and waiting 16 days for our premium membership to expire so we can open a new Duo account or have the customer service agent revert the account to free but then we'd forfeit the remainder of our premium time.
The only reason we want to switch is because with Premium Duo, only the account manager has access to the available audio books on Spotify. I have never in my life listened to an audio book but my wife had read/listened to like 75 books just this year. The audiobooks being available only to me is a waste of the membership perk. She should be the one with the access
As feedback, If Spotify only wants one person with access per paid membership (which I understand)... then the people on the shared account should get to chose who has that access instead of automatically giving access only to the account manager who might have ZERO interest in the new membership perk as opposed to his lovely wife who was beyond excited to hear Spotify Premium would have audio books available and then super bummed when she found out they were, just not for HER premium account.
Cool. thanks for reading this far. I have canceled and will wait the 16 days to make sure she is the one with access on Dec 1st anyway. Have a good one and happy holidays!
Updated on 2023-11-16
Hey @sd23dawgs,
Thanks for bringing your feedback to the Idea Exchange!
We’re closing this idea since it doesn’t meet one of our Idea Exchange guidelines, namely point 7: “No pricing, subscription or content related requests.”
Thanks for understanding.