I wish Spotify would let me use Spotify gift cards for my family account. I'm paying for the account from an individual payment method. I don't understand why there can't be an option for gift cards. I'm really disappointed. Also, I did not realize that their customer service sucks. Although, I do feel bad for the rep who called me a Karen. She didn't have any good answers for me, and it's not her fault. I'm just super disappointed that the Spotify payment and customer service experience cannot be as good as their service.