1. PROBLEM: The Spotify app for Samsung Smart TVs causes burn-in on many models, especially plasma TVs. This is because the app remains in a relatively static graphical state while playing music. There is no motion or change in the graphics, except sometimes when album art changes. The green graphics, and some of the borders, are very static. As a result, temporary burn-in can set in when using the app for even just 10-15 minutes. For heavy users, this can be damaging to the TV set and lead to possibly more permanent burn-in. 2. GOAL
A solution that preserves the user experience by displaying album art and artist/song/album info, while also preventing screen burn-in.
3. KNOWN WORKAROUNDS
1) A temporary solution was proposed here, which basically suggests to use a "screen off" feature of samsung TVs.
https://community.spotify.com/t5/Spotify-Community-Blog/Post-of-the-Week-Preventing-Samsung-TV-screen-burn/ba-p/659254 However, not all Samsung TVs not have a dedicated "Screen off" hardware button on the remote - or even an easy way for a user to find it. My PN51F8500 plasma does not, and its a high-end model. The only way to achieve "Screen off" is to leave the app, enter the TV menu, and dig trough settings. Either way, this workaround wasn't great because it would diminish the user experience by taking away the album art and song information. 2) Users could enable the Samsung TV "screen saver" mode in the settings. When using the app, after a user-defined time of inactivity, the TV will enter a screen saver where the screen goes black, and the Samsung logo bounces around the TV. This prevents burn-in successfully, but it also diminishes user experience by taking away the album art and song info.
4. PROPOSED SOLUTION Spotify team adds a "settings" feature within the Samsung Spotify app to add "burn-in prevention" or "Screen saver" mode. Say after 5 minutes, the Spotify app will do something like spin the graphics around. Or go into a screen-saver with a black background, where the album art moves around the screen, and the song/artist text scrolls.
This would prevent burn-in, even temporarily. It seems like something not too complicated to add to an app update for Samsung TVs. It would also preserve the user experience by allowing the user to see album art, song/artist info, while also preventing/diminishing any burn-in on the screen. This problem/solution may also be applicable to other TV apps on other manufacturer models, such as LG, Vizio or others.
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