Help Wizard

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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Forum Posts

Video with ui change ideas (for both desktop and mobile apps)

https://youtu.be/suhEIUapSJQ (will probably/hopefully remember to come back to add a comprehensive list of ideas covered in the video). Video isn't by me, but it has a lot of likes (24 thousand), and only 164 dislikes, so I messaged support about it,...

  • Casual Listener
  • https://youtu.be/suhEIUapSJQ   (will probably/hopefully remember to come back to add a comprehensive list of ideas covered in the video). Video isn't by me, but it has a lot of likes (24 thous...
  • Vasil
  • Moderator
  • 65 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 65 Views
  • 1 comments
  • 0 votes

Audiobooks available in Europe

When do you plan to have audiobooks available in Europe. I would upgrade to Premium for audiobooks

  • Casual Listener
  • When do you plan to have audiobooks available in Europe. I would upgrade to Premium for audiobooks
  • AlejaR
  • Moderator
  • 73 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 73 Views
  • 1 comments
  • 0 votes

Folder Photos and Separation Markers

I've Been organizing My Spotify Library and I had an Idea pop up. 1) It would be cool if we could put our own photos to folders like we do with playlists. Most of my Library has folders. Inside of my folders they look cool, because I customized the l...

  • Casual Listener
  • I've Been organizing My Spotify Library and I had an Idea pop up.  1) It would be cool if we could put our own photos to folders like we do with playlists. Most of my Library has folders. Insid...
  • Vasil
  • Moderator
  • 71 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 71 Views
  • 1 comments
  • 0 votes

Karen Kingsbury Redemption Series

We need this available on Spotify please!!

  • Casual Listener
  • We need this available on Spotify please!!
  • AlejaR
  • Moderator
  • 80 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 80 Views
  • 1 comments
  • 0 votes

Add Canvas to Xbox and PC, and improve screen layout when playing playlists

I love the animated GIFs that come up for a lot of songs on the mobile app. It'd be great to have the same animated background (or at least a full screen image of the album art) come up on the Xbox (instead of the dull single color background) and PC...

  • Regular
  • I love the animated GIFs that come up for a lot of songs on the mobile app.  It'd be great to have the same animated background (or at least a full screen image of the album art) come up on the ...
  • Vasil
  • Moderator
  • 58 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 58 Views
  • 1 comments
  • 0 votes

Listening history cleanup and home screen cleanup

Dear Spotify developers, I listened to some erotic stories but now I don't want to have the album cover on my homescreen.There is another post about being able to remove items from the "Listening history" and I think if that would be possible, then a...

  • Casual Listener
  • Dear Spotify developers,    I listened to some erotic stories but now I don't want to have the album cover on my homescreen. There is another post about being able to remove items from t...
  • Vasil
  • Moderator
  • 67 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 67 Views
  • 1 comments
  • 0 votes

Linking songs together for shuffling

The idea is that you can link two songs together so that they don't play back to back. This can be helpful if you like two versions of the same song (remixes, covers.) But you don't want it to be repetitive. Bonus idea: The complete reverse of the ab...

  • Casual Listener
  • The idea is that you can link two songs together so that they don't play back to back. This can be helpful if you like two versions of the same song (remixes, covers.) But you don't want it to b...
  • Novy
  • Moderator
  • 67 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 67 Views
  • 1 comments
  • 0 votes

Svizzera - aggiungere la lingua italiana

Tutto bello ma noi svizzeri che nel cantone Ticino parliamo italiano ci avete dimenticato? Le e-mail, l upp, le comunicazioni arrivano in tedesco o francese. Chiedo se per favore potete aggiungere anche la lingua italiana nelle opzioni. non siamo in ...

  • Casual Listener
  • Tutto bello ma noi svizzeri che nel cantone Ticino parliamo italiano ci avete dimenticato? Le e-mail, l upp, le comunicazioni arrivano in tedesco o francese. Chiedo se per favore potete aggiungere an...
  • Novy
  • Moderator
  • 68 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 68 Views
  • 1 comments
  • 0 votes

To let sign in and edit the existing profile in all countries without any VPN's

I am a musician. And I am a Spotify user listening music there every minute of my life.And I am a traveller. So I travel country to country several times per months. And as a musician I need to sign in to my Artist and Premium account in all countrie...

  • Casual Listener
  • I am a musician. And I am a Spotify user listening music there every minute of my life. And I am a traveller. So I travel country to country several times per months.   And as a musician I ne...
  • Novy
  • Moderator
  • 89 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 89 Views
  • 1 comments
  • 0 votes

Eu não consigo ter acesso ao meu spotfy artist

Tanto pesquisando o nome ou botando url link do perfil do artist, não aparecer o perfil para selecionar e ter acesso, o que posso fazer? Outro problema é que criaram um perfil fake e estão postando minhas musicas se passando por mim, como posso tirar...

  • Casual Listener
  • Tanto pesquisando o nome ou botando url link do perfil do artist, não aparecer o perfil para selecionar e ter acesso, o que posso fazer?   Outro problema é que criaram um perfil fake e estão p...
  • Novy
  • Moderator
  • 77 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 77 Views
  • 1 comments
  • 0 votes

SOCIAL ASPECTS

1. Since this is now the main social channel for music in our world. I want more personal profiles and person to person network to be accessible. I want in app messages and chats. Sharing within spotify and not having to take a link to another messag...

  • Casual Listener
  • 1. Since this is now the main social channel for music in our world. I want more personal profiles and person to person network to be accessible. I want in app messages and chats. Sharing within spot...
  • Novy
  • Moderator
  • 79 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 79 Views
  • 1 comments
  • 0 votes

Release Radar pick up accompaniments

Hi, it seems a lot of accompaniments are being picked up by Release Radars, sometimes even in Discover Weekly, mostly with songs titled in Chinese characters, which can be easily filtered by keywords. Thanks

  • Casual Listener
  • Hi, it seems a lot of accompaniments are being picked up by Release Radars, sometimes even in Discover Weekly, mostly with songs titled in Chinese characters, which can be easily filtered by keywords...
  • Maria
  • Moderator
  • 71 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 71 Views
  • 1 comments
  • 0 votes

LETRAS CON ACORDES DE GUITARRA Y PIANO

Letras con acordes de guitarra Buenas, amigos de Spotify . Estaría buenísimo que las letras de las canciones tengan los acordes en cifrado americano arriba, así podríamos tocar la guitarra u otros instrumentos musicales mientras escuchamos nuestra mú...

  • Casual Listener
  • Letras con acordes de guitarra Buenas, amigos de Spotify 😎. Estaría buenísimo que las letras de las canciones tengan los acordes en cifrado americano arriba, así podríamos tocar la guitarra u otros ...
  • Maria
  • Moderator
  • 69 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 69 Views
  • 1 comments
  • 0 votes

Resizable Android widget and a specific widget

Please make the spotify Android widget an adjustable widget. It is very beautiful so why not be able to adapt it to our desires and our home screen? Also, we could add a widget on a specific music or one of our playlists to access it directly from ou...

  • Regular
  • Please make the spotify Android widget an adjustable widget. It is very beautiful so why not be able to adapt it to our desires and our home screen?    Also, we could add a widget on a sp...
  • Novy
  • Moderator
  • 73 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 73 Views
  • 1 comments
  • 0 votes

Updating Home Adress is irrelevant everytime renewing the subscription

Every time user renews his subscription, His address has to be updated and so his family to whom account has shared. What is point of losing this data every time when renewal happens?His address is not going to change every 3 months His family member...

  • Casual Listener
  • Every time user renews his subscription, His address has to be updated and so his family to whom account has shared. What is point of losing this data every time when renewal happens? His address is...
  • Novy
  • Moderator
  • 66 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 66 Views
  • 1 comments
  • 0 votes

There are 5 thing

There are 5 things, from my point of view, that music apps should incorporate:1. The ability to organize playlists within folders. People who use many playlists need a way to keep them organized and easy to find.2. The ability to specify to the app w...

  • Casual Listener
  • There are 5 things, from my point of view, that music apps should incorporate: 1. The ability to organize playlists within folders. People who use many playlists need a way to keep them organized an...
  • Yordan
  • Moderator
  • 75 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 75 Views
  • 1 comments
  • 0 votes

Ban the use of "Discover Weekly," "Release Radar," or "Daily Mix" as titles for albums/playlists

Ban people from using official Spotify playlist names to title their album/playlists (at least the most common ones, like Discover Weekly and Release Radar). OR add a "Don't play this album/playlist" feature, similar to the "Don't play this artist" b...

  • Casual Listener
  • Ban people from using official Spotify playlist names to title their album/playlists (at least the most common ones, like Discover Weekly and Release Radar). OR add a "Don't play this album/playlist"...
  • OscarDC
  • Moderator
  • 61 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 61 Views
  • 1 comments
  • 0 votes

A revisit to the way it was

Spotify used to be so good then they started getting to the point where they monetize everything and as such it dropped the in their rating in my opinion. The number of limitations is beyond acceptable. The way you go through menus that never lead to...

  • Casual Listener
  • Spotify used to be so good then they started getting to the point where they monetize everything and as such it dropped the in their rating in my opinion. The number of limitations is beyond acceptab...
  • Kiril
  • Moderator
  • 58 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 58 Views
  • 1 comments
  • 0 votes

Initiative to Pose Spotify as the major Share Holder for TikTok

The incentive is a collaboration with TikTok as the American Holder, to promote Artists and Labels through the segment song sharing feature that would be affixed to TikTok videos with a watermark, and a QR tag or other means, to open Spotify and be a...

  • Casual Listener
  • The incentive is a collaboration with TikTok as the American Holder, to promote Artists and Labels through the segment song sharing feature that would be affixed to TikTok videos with a watermark, an...
  • Eni
  • Moderator
  • 90 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 90 Views
  • 1 comments
  • 0 votes

Title Sorting in folders and navigation lists

Some context: I have a lot of playlists (100+). I sort my playlists into folders and subfolders. There are a few bugs and missing features i have noticed- I would like to be able to drag and drop folders and playlists into any order i want (in additi...

  • Casual Listener
  • Some context: I have a lot of playlists (100+). I sort my playlists into folders and subfolders. There are a few bugs and missing features i have noticed - I would like to be able to drag and drop f...
  • Joan
  • Moderator
  • 66 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 66 Views
  • 1 comments
  • 0 votes