Post Of The Week: Playlist Image has "Unsupported Format"

Post Of The Week: Playlist Image has "Unsupported Format"

Community Manager
Community Manager

Welcome back to Post Of The Week🌞

Spring is here!

Time for a Spring clean? ...Hmm, not today. How about just a change of playlist image to freshen things up!?


With that in mind, let's check out this week's post:


"I wanted to use a .png image for my playlist image, but then it says that it is in an "unsupported format", why?."

Having seen the question, we'll introduce you to our Premium winner, and the Star to jump in and help... Rising Star @IguanaSetup 🎉


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A friendly introduction, a 😊ing sign off, and the perfect answer! Nice one @IguanaSetup.

"Note: Images must be uploaded as a .jpeg file, with a maximum file size of 4MB, and must not violate copyright, trademark, or personal image rights. For more information, check out our playlist image guidelines."

As you'll know if you've read any of our previous 'Post of the Week' blogs, we love it when a 'Solution' is marked on a post like it was here. 


@IguanaSetup to the rescue, and hopefully a nice new playlist image for those tunes.

That's all until next week! 🎵


We'll keep it short and sweet, but in the meantime, if you have any other questions about playlist features check out this link.




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