It's Thursday, it's chilly, and we've already had to de-ice our cars here. But...
good news. It's also time for Post Of The Week.
Let's get rid of the November chill, and warm up to the sound of applause.
This week's winner [drum roll please] 🥁 is...
@LeoRager, for this post!
Rising Star @LeoRager was faced with the question:
"I can't work out how to sync my local files to from my laptop to my phone".
To add local files to a mobile or tablet you first need to import them via the desktop app, then add them to a playlist to sync to your device. @LeoRager jumped in right away, with this exact advice!
The user replies appreciating Leo's hard work, and the steps provided. But, it looks like there was still a small hiccup.
"Thank you I appreciate the step by step however now the song I want to add to a playlist in my local files is appearing grey"
Never fear though! More help was swiftly on the way:
"Try downloading the song again in an mp3 format, then it will probably work." :)
The user later marked @LeoRager 's answer as a solution. So we hope they're now up and running 😄
Great work Leo, and 100% deserving of a free month of Premium.
spotify:track:0RRqzZtzLPJry9WQL1s4bD:small
If you're a user facing this issue too, check out the guide here.
Thanks, and see you all next time.
/M
