Back again @KatesHere, well done! This week we're highlighting the awesomeness of this post.
Premium for Family's pretty cool, so it can bring up a few questions. Here we see a user wondering if they can listen to their tunes whilst away, if they join the plan. Kate kindly popped in with a friendly...
"That is a good question.. after you join the Premium for Family plan, you can use your account as you would use a Premium account, including being able to use it while travelling abroad (without the 14-days restriction free ad-based accounts have) and playing music while offline."
Clear and concise, and very very nice ;)
The user was pretty pleased, and before you know if they were up and running with Premium for Family. With just one more question, they then also asked about their account's username.
@KatesHere once again provided the perfect answer, and even rounded things off with a track!