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Post of the Week: Paying via mobile

Spotify
Spotify

 

 

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 It's that time of week again!

 

This week, we award @Bethany_Dawn for some single-post, solution-marked, superstar forum posting 🌟

 

Screen Shot 2018-07-12 at 17.15.28.png

 

 

 

Bethany's post was in response to a user who was trying to pay via mobile. They thought they could "simply add it as a recuring charge trough my mobile provider, but apparently I cant."

 

Bethany's first and only response was marked as a Solution in one go:

 

Screen Shot 2018-07-12 at 17.19.06.png

 

Clear, friendly, and going above and beyond by actually going to Rogers Spotify FAQ to share the relevant info here, this clearly resolved it for the initial user.

 

 

So...

 

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to you @Bethany_Dawn. Have a month of Premium on us!

 

 

 

 

6 Comments
Community Manager
Community Manager

Well done, @Bethany_Dawn 🙂

Rock Star 7
Rock Star 7

Thanks @Jack and @Melody ! 😄 
I'm always happy to help - and even happier when users get their solution. 🙂

Songwriter

I think a sleep mode to turn the app off at a certain time.

Spotify
Spotify

Hey @21783927,

 

We'd recommend going to a relevant thread to share your thoughts about this. 

 

Thanks!

Songwriter

 cool thanks for choosing me 🙂

Newbie

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