This week, we’re congratulating Rising Star @jarredmorley for his well-explained and useful tip to reveal and hide New Release announcements!
A Community user reached out after wanting to locate a playlist which was recommended to them on desktop, but was removed after they clicked 'Hide Announcements'. They said that they "pressed the option hide on the suggested playlist but now I can't go back!! How can I solve it?".
Jarred asked for a screenshot to clarify exactly what might be going on first, to be extra-sure that that's what they were referring to.
Once he knew exactly what was happening, he responded with a clear, concise, and friendly response. His tone of voice and instructions were well-balanced:
This resolved the user's situation in one clean message. They then said:
"Yeah! It actually worked!!! I selected the preferences menu then show new releases and it's back again!! Thank you so much for your support :)"
So congratulations to Jarred for another great piece of work. Have a month of Premium on us 🎉