Post of the Week: Unhiding Announcements

Spotify
Spotify

Post_of_the_week-red.png

 

 

It’s that time of the week again.

 

This week, we’re congratulating Rising Star @jarredmorley for his well-explained and useful tip to reveal and hide New Release announcements!

 

Screen Shot 2017-11-16 at 15.07.11.png

 

 

A Community user reached out after wanting to locate a playlist which was recommended to them on desktop, but was removed after they clicked 'Hide Announcements'. They said that they "pressed the option hide on the suggested playlist but now I can't go back!! How can I solve it?".

 

Jarred asked for a screenshot to clarify exactly what might be going on first, to be extra-sure that that's what they were referring to.

 

Once he knew exactly what was happening, he responded with a clear, concise, and friendly response. His tone of voice and instructions were well-balanced: 

 

Screen Shot 2017-11-16 at 15.09.45.png

 

 

 This resolved the user's situation in one clean message. They then said:

 

"Yeah! It actually worked!!! I selected the preferences menu then show new releases and it's back again!! Thank you so much for your support :)"

 

 

So congratulations to Jarred for another great piece of work. Have a month of Premium on us  🎉 

 

spotify:track:26sM3JtyHBYH2b4owBiSki:small

 

spotify:track:2XcysPbN59zkalF5HlYYGV:small

 

2 Comments
jarredmorley
Roadie

Thanks so much! Appreciate it and love helping out Spotify lovers! :)

imthemishra5
Regular

thank you so much

Labels