Welcome back to Post of the Week! This weeks lucky winner is Rising Star @yoonnel 🎉
Huge congratulations! Let's break this one down.
A user reached out about some incorrect metadata on a record. This is quite a tricky request, and there's not usually anything a user can do to request this themselves.
Luckily for this user, @yoonnel was there with their expertise and recommend they try the "Suggest an edit" option in the desktop app. They even included a screenshot of their app to show the user exactly what they were looking for.
The TOV was friendly, the answer was concise, and the screnshot was a really nice touch. You can't get much more perfect than this. It was a really well rounded answer!