The New Desktop App

The New Desktop App

dan
Spotify
Spotify

UPDATE - April 16th, 2021

Hey folks,

 

We've tried to cover most of the frequently asked questions concerning the new update in this Spotify Answer - Make sure to check it out!

 

We'll continue to go through all your posts in this blog, so if you have any other questions besides the ones in the FAQ, feel free to add them in a comment below.

 

Thanks,

The Community Moderator Team

 

UPDATE - April 8th, 2021

Hi Everyone,

Yesterday we published a blog post on our engineering blog which goes into more details on the new UI, the reasons behind it and the process of building it.  If you'd like to read a few more details like that you can check it out here.

I'd also like to mention a few things coming in upcoming versions of Desktop

  • We're working on bringing back a list-like Discography view, something many of you have mentioned missing in the new UI.  We expect this to land in an upcoming release, so do watch this space and make sure you remain fully updated.
  • "Discovered On" playlists for artists will be back in an upcoming release.
  • We're working on bringing to Desktop the ability (like in our mobile apps) to see all the saved songs by a particular artist from within the artist page itself.  Again this will be arriving in an upcoming Desktop release.

Thanks,
Dan

 

ORIGINAL POST -----

 

Hi everyone

Dan here from the Desktop team again. I wanted to make another post to once again thank you all for your continued feedback, and also give a little more detail about what we’re doing from here on in.

 

In short, the new user interface is the future of the Spotify Desktop client, and over the coming weeks we’ll roll out the new UI to all Desktop users. Many of you will have noticed already, but we’ve based the new experience on the more modern and scalable Web Player codebase, and in doing so made both versions more aligned and easier to use than ever before.

Why are we making this change?

We believe in the future of the Desktop platform and want to make sure it can still serve the needs of our users now and into the future. 

The existing Desktop UI codebase became increasingly hard to maintain as time went on, and you may have noticed a growing gap between the Desktop and Mobile apps in some cases. For those of you interested in the technical details, a blog post on the engineering blog is coming soon. The short story, however, is that our desire to continue pushing Desktop forward and bringing new features to it became incompatible with the reality of maintaining the legacy experience.

 

Meanwhile, we had a Web Player serving similar user needs, but built in a much more modern and scalable way — with a more cohesive Spotify “look & feel”. We therefore resolved to use the Web Player UI code as the basis for both Web and Desktop in the future, and have been spending quite some bringing the Desktop-class features that you’ve come to expect to this shared platform. You’ve had a sneak peek of this as we’ve been testing and building things out, so once again I’d like to thank you for both being a part of it and giving great feedback on this thread that has definitely helped us improve.

Benefits of this approach

Firstly, I’d like to say that this really is a new beginning for the Desktop app. Long-term Desktop users will start to notice more rapid iteration on the app than they’ve seen in the past.

 

I’d like to call out some of the things in the new Desktop, and also give you a little taste of what’s to come.

 

Design - We’ve focused on consistency, are using more color to enhance the experience where appropriate, and are making better use of cover art and album images in the app. We're also better aligned to other platforms, put an increased focus on accessibility, interactions and animations, and have tightened up our design language, so it’s more in line with what users have come to expect from Spotify.

 

Functionality - We’ve brought the functionality that users expect from Desktop, like sorting/filtering, drag & drop, and advanced settings and options, whilst improving areas like playlist creation and curation, profile pages, and more. In many cases these improvements have landed in the Web Player, so the work here has benefited our combined users on both platforms.

Tip! You’ll also find new keyboard shortcuts for many tasks (press ctrl+? to see them) which makes certain actions much faster and easier for any user.

We are also aware that there are a few aspects raised in the community that haven't been fully addressed as part of this update, but items like the Search Bar and discography on artist pages have ultimately been brought closer in line with other Spotify applications. That said, we will continue to iterate on the experience across both platforms moving forward.

 

The future of Desktop

As mentioned above, this change to the Desktop UI gives us the ability to move faster in bringing you new improvements, features and functionality — so you can expect to see continued improvements to the client in the weeks and months to come.

 

Once again, I’d like to thank you all for helping us shape the Desktop App over the past year on behalf of everyone here at Spotify, and please do continue to post your feedback and use our Ideas section here in the Community to tell us what you’d like to see and why.


Thanks again,

Dan

1,998 Comments
inthe128
Casual Listener

Tidal, Tidal, Tidal, Tidal.......and at the post Deezer.

I thought Tidal was going to win, but last mintute Deezer pipped the post. I like you can download your own MP3's, I guess a sort of local file and that tipped the balance.

Spotify is cancelled, goodbye and good luck everyone.

Fishstick1
Newbie

After turning the Desktop app**bleep**, now the Android app is useless for actually playing music from artists the way you want too.

 

Premium since 2012 but it's literally so frustrating to use the app now I've cancelled premium and am moving to another service. How does it take 2+ months to reinstate a feature that already existed? Why cant I play individual artist tracks on an app designed to play music? Why do you have to make it sso **bleep**ing hard to find the full discography of an artist?

 

**bleep** you whoever thought this new "user experience" was worth it.

skvirrle
Visitor

I personally don't care that much about most of the changes, I can live with most of them.

 

One feature that is a deal breaker for me though is the lack of sorting by Unplayed podcast episodes. I'm in the middle of listening through a 13 year old podcast series with weekly episodes, and scrolling through 8 years of episodes to get to the next one simply doesn't work. For now I'm using my phone to control the desktop app through the "Connect to device", but it's not really a great option, I would prefer to actually use the desktop app. 

 

Please bring back the filter by unplayed feature. Or at the very least don't remove it from the mobile app.

therunaway5guy
Casual Listener

Hey devs, 

I'm pretty sure limiting the albums on the appears on page doesn't increase functionality or create a better experience for any music listener. Please bring back every album that an artists appears on, it's a way to discover new music. 

Thank You,
Andre

RobiRobz
Visitor

Seriously Spotify.

 

It's been 2 months on the new desktop app and it still feels so very crappy.

 

Please get back to the world where we could quickly run through an artist's songs just by swiping on the mac pad. Please give us back the Artist Column and the easy ranking accessible. Please put back the name of the person who added a song in a shared playlist to let us filter and rank with that info.

 

Please simply get back to the old desktop app.

 

Note: some stuff are nice like the Liked songs in an artist. But I think you can get rid of part of your UX teams. It's a shame to worsen that much user experience. I would be super interesting to understand the reasons for several choice. I work in UX design as well and I just dont understand some of the choices made. It just feels like your pushing mobile way to much. On desktop it just does not work the same way, we have spaces to get info, to have different features. Clicking on a computer and tapping on a screen are just not the same experienced feeling. Please do not let desktop app be so annoying that I want to quit your service.

lowercase28
Casual Listener

This is seemingly a minor feedback point, but the shuffle and repeat buttons at the bottom of the desktop web player lag a lot. Takes about 2 seconds for it actually to acknowledge that it was clicked. This is especially frustrating when going from "not repeating" to repeating the individual song, which takes two clicks. I used to be able to double click the repeat button all at once to get to this state, but now because of the lag it never makes it to the final setting I want.

lblackwelluk
Roadie

To whomever at Spotify monitors this thread.

 

What many of us really want are updates that let us know which items in the laundry list are being addressed, which are being researched, and which have firmly been determined to no longer be possible. There's been such little feedback in return after asking the customers/clients/users to provide the fieldwork, beta testing, and basic QA.

 

The notes at the top of the thread haven't been updated since April 16th. That's 61 days as of this post. Please, it's not discourteous or disrespectful of those people working on this project to ask for that kind of update. In a sense, everyone responding here is also working on the project, just from the client end, providing what has been called valuable, essential feedback.

 

We'd just like official feedback as well.

 

We want to know which items are being addressed and what items will be in those rollouts. It feels like we're blundering along in the dark. No one wants that. Please, some kind of official updates would be appropriate and welcome.

 

lblackwelluk

lblackwelluk
Roadie

And regarding my comment just above, I have also sent this by private message to Ivan who has appeared as a forum moderator before.

zusman12
Casual Listener

@chairman-mao

thats true. In addition i cant understand the structure of this "community forum". cant find the real community members's theards, i only can see the theards of the workers/moderators/whatever they called. its seems like they desineg it in such a way that we cant see anything that different from their pov. 

zusman12
Casual Listener

@Zambies86   go reddit! we should drag this company to wallstreetbets, maybe after mass short sell on this company's stock they will start to listen. 

Qwasert3
Newbie

Another user desperately wanting the artist column to be separate from the titles. Also thinking that a search bar should be visible at all times

Julian
Moderator
Moderator

Hello everyone!

We've continued to monitor your feedback here on the Community and have been passing it on to the team working on our new desktop app.

A popular request among everyone was the ability to resize the playlist/library column on the left and the Friend Activity on the right. We wanted to update everyone that this has now been implemented.

We'll continue to work on your feedback, add features and improve the app as we can and will post similar updates to keep everyone in the loop.

Take care!

baoutch
Casual Listener

Hahaha... This is really turning into a joke....

Almost 2000 feedback about a ton of important features removed and you gave the ability to resize a column.. This is beyond ridiculous....

acidjunkie
Regular

It's great to finally see a Spotfire employee responding, but these problems are way, way more substantial and can't be simply fixed with resizing of a column. 

 

Either a complete overhaul is needed, or a roll-back to a properly working version. 

bakman
Gig Goer

Translation:

 

”We know this thread exists and we will happily keep ignoring all of you while we change some other things nobody asked for”. 

If you really respect your customers you would make it possible for them to fallback to the previous version while you fix what you have broken.

Sphinx
Music Fan

"A popular request among everyone was the ability to resize the playlist/library column on the left and the Friend Activity on the right.". 

 

Everyone?!  Everyone has requested the ability to resize the playlist column?!  Have I missed something?  I thought "everyone" was asking for lost functionality to be restored on a now unstable platform?  

 

What planet are these Spotify employees on?   As if it is not bad enough they totally ignore their users, they now stick a function on that nobody asked for while pretending it is what everyone wants.  Unbelievable.

 

How about fixing the broken Cut and Paste for a start?

 

DouweBoer
Casual Listener

Hello, I cannot use my media keys on my keyboard to play, pause, forward and back. This is on multiple Windows devices.

Spotify ver: 1.1.61.583.gad060c66-a

Other_Self
Regular

Alright everyone, report julian for misleading information. 

acidjunkie
Regular

WTB: Artist column and Search bar in the UI.....

theguywithcheez
Visitor

So my Spotify client updated yet again, but not surprisingly no issues have been fixed. Now even more problems are happening, the biggest one being with playback of everything; playback randomly stops, switches to mono, then stops again with a message saying that the song can't be played.  Nothing happens until I close Spotify and open it again. This is happening many times a day and makes this crummy beta UI nearly unusable. Another issue; each time a page is loaded, the client loads and re-loads it 3-4 times before displaying something making navigation extremely annoying. This is definitely not my internet connection, its happening at work where I have a 200+Mbps hardwired network connection, and also at home.

 

The behavior of this app, the lack of updates or even acknowledgement of issues from Spotify dev team, and the general lack of communication from the company in general is totally unacceptable for a paid service. How can anyone on any UX team anywhere go over 2 months without saying anything to quell obviously irritated users? I have been a premium subscriber for several years now and its sad to see Spotify completely ignore valid complaints and suggestions, but instead focus on bogus features literally no one is asking for.

I have been following this thread getting emails of new posts many times a day for the past few months and have read every comment, and not once has ANYONE suggested that those sidebars need to be resizable in this thread. Literally minutes after this blog post was made, someone addressed many issues that are STILL HERE but the devs felt the need to make a togglable sidebar resizable instead of fixing actual service-denying issues.

 

There are countless valid suggestions here that are being blatantly ignored; move the Artist name back to its own dedicated column to give them the credit they deserve, fix the back button so it actually works, allow already played podcast episodes to be hidden which was a feature but was taken away, moving discography view to how it was, NONE of these issues have been addressed and with each update the UX experience is getting worse and worse.

I am cancelling the renewal for my subscription for next month and will be switching services. It takes a lot to set me off but Spotify has done it, I'm done with this BS. I gave the dev team time to fix their obvious mistakes and deliver a product that actually works, but nope. Nothing has changed.

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