The New Desktop App

The New Desktop App

dan
Spotify
Spotify

UPDATE - April 16th, 2021

Hey folks,

 

We've tried to cover most of the frequently asked questions concerning the new update in this Spotify Answer - Make sure to check it out!

 

We'll continue to go through all your posts in this blog, so if you have any other questions besides the ones in the FAQ, feel free to add them in a comment below.

 

Thanks,

The Community Moderator Team

 

UPDATE - April 8th, 2021

Hi Everyone,

Yesterday we published a blog post on our engineering blog which goes into more details on the new UI, the reasons behind it and the process of building it.  If you'd like to read a few more details like that you can check it out here.

I'd also like to mention a few things coming in upcoming versions of Desktop

  • We're working on bringing back a list-like Discography view, something many of you have mentioned missing in the new UI.  We expect this to land in an upcoming release, so do watch this space and make sure you remain fully updated.
  • "Discovered On" playlists for artists will be back in an upcoming release.
  • We're working on bringing to Desktop the ability (like in our mobile apps) to see all the saved songs by a particular artist from within the artist page itself.  Again this will be arriving in an upcoming Desktop release.

Thanks,
Dan

 

ORIGINAL POST -----

 

Hi everyone

Dan here from the Desktop team again. I wanted to make another post to once again thank you all for your continued feedback, and also give a little more detail about what we’re doing from here on in.

 

In short, the new user interface is the future of the Spotify Desktop client, and over the coming weeks we’ll roll out the new UI to all Desktop users. Many of you will have noticed already, but we’ve based the new experience on the more modern and scalable Web Player codebase, and in doing so made both versions more aligned and easier to use than ever before.

Why are we making this change?

We believe in the future of the Desktop platform and want to make sure it can still serve the needs of our users now and into the future. 

The existing Desktop UI codebase became increasingly hard to maintain as time went on, and you may have noticed a growing gap between the Desktop and Mobile apps in some cases. For those of you interested in the technical details, a blog post on the engineering blog is coming soon. The short story, however, is that our desire to continue pushing Desktop forward and bringing new features to it became incompatible with the reality of maintaining the legacy experience.

 

Meanwhile, we had a Web Player serving similar user needs, but built in a much more modern and scalable way — with a more cohesive Spotify “look & feel”. We therefore resolved to use the Web Player UI code as the basis for both Web and Desktop in the future, and have been spending quite some bringing the Desktop-class features that you’ve come to expect to this shared platform. You’ve had a sneak peek of this as we’ve been testing and building things out, so once again I’d like to thank you for both being a part of it and giving great feedback on this thread that has definitely helped us improve.

Benefits of this approach

Firstly, I’d like to say that this really is a new beginning for the Desktop app. Long-term Desktop users will start to notice more rapid iteration on the app than they’ve seen in the past.

 

I’d like to call out some of the things in the new Desktop, and also give you a little taste of what’s to come.

 

Design - We’ve focused on consistency, are using more color to enhance the experience where appropriate, and are making better use of cover art and album images in the app. We're also better aligned to other platforms, put an increased focus on accessibility, interactions and animations, and have tightened up our design language, so it’s more in line with what users have come to expect from Spotify.

 

Functionality - We’ve brought the functionality that users expect from Desktop, like sorting/filtering, drag & drop, and advanced settings and options, whilst improving areas like playlist creation and curation, profile pages, and more. In many cases these improvements have landed in the Web Player, so the work here has benefited our combined users on both platforms.

Tip! You’ll also find new keyboard shortcuts for many tasks (press ctrl+? to see them) which makes certain actions much faster and easier for any user.

We are also aware that there are a few aspects raised in the community that haven't been fully addressed as part of this update, but items like the Search Bar and discography on artist pages have ultimately been brought closer in line with other Spotify applications. That said, we will continue to iterate on the experience across both platforms moving forward.

 

The future of Desktop

As mentioned above, this change to the Desktop UI gives us the ability to move faster in bringing you new improvements, features and functionality — so you can expect to see continued improvements to the client in the weeks and months to come.

 

Once again, I’d like to thank you all for helping us shape the Desktop App over the past year on behalf of everyone here at Spotify, and please do continue to post your feedback and use our Ideas section here in the Community to tell us what you’d like to see and why.


Thanks again,

Dan

1,976 Comments
ThomasTTE
Newbie

I'm trying to get accustomed to the new design myself and I figured I share some of the things I learned. Reading the comments, I hope this will help.

 

@skvirrle - To get a good list of podcasts episodes I want to listen to, I use this new "Your Episodes" thing they added in the library. I just add the episodes I want to listen to and then listen to those from there. It's not perfect, but helped me avoid the scrolling. Having a filter function would be nice for sure.

 

@Allminoxy and I guess a lot others - I found out that activating shuffle and then clicking on the play button on the top of an artist profile starts shuffling their whole discography, which I like doing and seems to be the same as what it used to.

 

@dz_91 - there's a "see discography" on the artist pages that can give you a view of all tracks of all albums. You still need to switch between all albums, all EPs and Singles and all Compilations and doesn't list those three things all at once, but honestly, I actually like this, because I am only interested in Albums and maybe Compilations, so having the option to quickly pick those is kinda nice. Your mileage may of course vary.

lblackwelluk
Roadie

For Alex Cameron, Reema Bhagat, or any other member of the design team with the capability and capacity to address this issue: (@Ivan, @Julian)

 

Quoted from https://spotify.design/article/designing-a-new-foundation-spotify-for-desktop

 

"We also regularly work with other disciplines — from Customer Support, the Spotify Community forum, and Marketing, to our team's User Researchers and Data Scientists — to ensure our designs meet the evolving needs of our listeners. If you're missing your favorite feature, know that we're listening, and it's likely in our product roadmap!"

 

OK--this is exactly what we're asking for. What is the product roadmap? What are those features being worked on? Which have been tabled to be removed forever? Over and over, we've requested an answer regarding the artist column. I don't believe I've seen any other item listed more often as a feature people want to return. Is that in the works or is it gone forever?

 

Could we, the users who have participated exhaustively in the testing, have insight into what the product roadmap is, where it's going, what items are being worked on, and which are not being considered?

 

Could that be listed separately somewhere and not have an inserted post in this blog thread (for example, @Julian's update regarding resizable columns for the Library and Friend Activity). We need a dedicated place to be able to go to in order to know what's being updated, what's being rolled out--how else can we give good feedback when we don't know what's being updated?

 

Please, this is not unreasonable.

 

lblackwelluk

electricwizard
Regular

For anyone here who thinks the ability to disable automatic updates is a good idea:

https://community.spotify.com/t5/Live-Ideas/Desktop-An-option-to-disable-automatic-updates/idc-p/522...

acidjunkie
Regular

The new app update is simply infuriating. Total disrespect of their loyal customer base. They did everything but listen to the feedback provided into releasing this horrible garbage UI.

 

Please join me in downvoting their promotional YouTube video

(1) New Desktop App - YouTube

 

Blacklabel78
Music Fan

Been 2 month, still angry 

morgandave
Visitor

The fact that you can't share a liked songs playlist or even bulk copy to a new one is COMPLETELY ABSURD.  I agree that it's enough to drop the service and move to iTunes.

jpeer
Casual Listener

Hey, I already posted everything in more detail here: https://community.spotify.com/t5/Desktop-Mac/Bugs-in-new-UI/m-p/5226402#M546253

lblackwelluk
Roadie

I've attempted to send a private message to a moderator regarding the idea to have a dedicated area that addresses the updates being rolled out so that users can know what's being changed and what's upcoming. The purpose is to be able to provide the feedback that's being requested by Spotify (difficult to do when you don't know exactly what's being updated with each update).

 

I hit send and was told I'd reached my limit for private messages. I've only sent one in the last two weeks. What's the limit?

minntul
Newbie

A month after my comment on Page 83, and my Premium subscription has not been renewed. It really didn't take me long before I ended up finding a way to revert back to the old UI and prevent auto-updates. I just couldn't stand using the new one. It also seems nothing has fundamentally changed since then. Reading that design page post and how all you guys really had to show was irrelevant cosmetic details like heart animations was incredibly irksome. We want improved, or at least restored, functionality. Cosmetic changes don't matter if the app doesn't work how we expect it to.

 

So far everytime a detailed suggestion is made we are told it is simply on your "roadmap". This doesn't actually help anything. For all we know the most minor and easy to implement idea could be arriving the next millennia. We have absolutely no idea what you guys' priorities are. What is actively being worked, what has been shelved for the future, when those ideas are being implemented, it's a complete mystery. I'm starting to wonder if the reason you guys don't ever record a changelog when the app updates is because it'd be embarrassing for you guys to let us see how nothing fundamentally changes.

 

I am personally trying out different streaming services to see which I like best, but until I completely move to one I'll likely be using the freemium model since I absolutely refuse to give any of my money to something that has completely degraded in quality. What I want from Spotify most right now isn't the old UI, or any specific feature, I just want some freaking clarity to know what exactly you guys are up to with the app.

MattSuda
Rock Star 24
Rock Star 24

I'm using Mac and with the new desktop version 1.1.62 everything feels faster and I can finally use the "Your Library" tab. Before if you have a big library like me, clicking this tab took 5-10 seconds to load and then each click navigating around it was just as slow. Thank you!

Other_Self
Regular

Yeah, but is it at least remotely close to being fast as previous app was?

I doubt it.

tinyjams
Gig Goer

What's the motivation to remove the artist column? It's BEYOND frustrating not to have this. At least give us the OPTION to have it. Sad to see Apple Music starting to edge out Spotify in terms of UI, something I never thought I'd say. I have both and i'm having a hard time justifying keeping my Premium Spotify around.

 

The new update also doesn't allow you to search for a playlist when adding a song by typing the name like it used to, which is so helpful when managing 400+ playlists, even then they're organized by folder. Please fix both of these. 

 

The UI for desktop gets worse and worse with every update.

chairman-mao
Regular

i guess things are so dire that theyre getting their paid shills to post positive comments in this thread again. the app sucks plain and simple. youre not fooling anyone. i swear this company puts more effort into gaslighting its customers than actually developing their product.

tinyjams
Gig Goer

@chairman-mao This whole forum exists purely to make it seem like our voices are being heard while they just ignore it completely. The entire upvote system just to have an idea seen by the designers is total BS.

 

Basic functionality is being removed with every update for so reason at all. I've been asking for years for the ability to re-size columns, and what do they do? Completely remove them instead. wth? Who are these updates meant to service? It's maddening.

nippleDonkey
Music Fan

Spotify Executives: "Wow these guys really don't like the new UI. How can we make them love it?"

 

Spotify UI/UX: "I know! We'll make it faster!!! "

 

Spotify Executives: "Yes!!! And that'll justify an increase to our pricing as well, do it!"

 

Customers:

giphy.gif

 

 

Norrage
Visitor

I want the artist name to show in the playlist name when we create a new playlist from an album, it's now totally unclear and chaotic to see what your playlists contain.

Kazuma6666
Newbie

Well, I came back here to see how things were progressing. I canceled my subscription a month ago and I am happy with Tidal. Seems I was right to change service, as nothing changed.

slug_camargo
Music Fan

I've been using the new version and trying to get used to it, warts and all, but the one thing I just can't make my peace with is the artist name and song title in the same column.

 

It's nonsense.

 

It clashes against every basic principle of layout design and data presentation; it makes the app look ugly as sin by contributing to the vast wasted empty space on display - which is made all the worse by the fact that the other three columns range from barely utilitarian to downright useless; and it brings attached brand new functionality issues, from the ludicrous need to click up to five times to sort a list, to the ridiculous fact that a new playlist's default name is either "new playlist" or a song title --who would ever want to use a song title to name a playlist?

 

You can sort of justify lumping what are arguably the two most relevant pieces of information in one single category on mobile because of the constrained real estate, but it doesn't make any sense on a PC. I'm using a 1080p 24" monitor, which is not even a large monitor by modern standards, and Spotify looks like something that was designed for a 4:3 CRT being uncomfortably stretched out because it wasn't updated since the late 90s --and it's not even maximized either!

MitchellH
Regular

Just coming back to see if Spotify has answered this. So happy with Deezer HiFi Family. I keep linking this thread all over Facebook and Twitter. Can't wait to see the next earnings report. Everyone in my office has switched and several friends have too.

baoutch
Casual Listener

A thought.

 

I think all of this comes from the fact that we all are very intimately bound to the music we love, it's literally part of who we are, some songs are often linked to the most important events of our lives, the song of the birth of my daughter, the one from the death of my grandma, first time having **bleep**, and so on. There is a very intense emotional link with music.

Yesterday I could cherish that CD offered by my ex gf, or mix tape made by my brother.

 

Today it's different. Music is no more ours. Same for the app we use to listen to it.

 

It belongs to some company, that has no interest other than make money. This is their only goal. I work for some big companies as a freelance web developer and I've seen this pattern many times. Companies, especially big ones are actually run by a very very little number of ppl that can decide basically anything. Often when some big shareholder says ok lets cut costs and make one single codebase, and as we'll publish company's results on may, lets make that release available in may, there is no one that can oppose that will. Noone. Devs / qa / everyone has to do what they're told to with absolutely no saying to it. Whatsoever.

Plain and simple good old dictatorship. I've seen this situation many times.

 

My thought is, we, as customers, must adapt. That is diminish that emotional link we have with those middlemen providing such a important and emotional thing that is music. So I think we should be prepared to leave at any time. Stop feeding the most greedy. Take your playlist, make sure you'll be able to import them somewhere else (use soundiiz for instance) and do not rely so much on those guys.

Money is the only thing they understand, obviously that guys that will really profit from those decisions will not read this forum. They probably don't even know it's there. 

So stop giving them your money, chose a company that - currently - offers higher standards in customer satisfaction. When this company turns and become too greedy / crappy -> move again.

 

We must stop feeding the greedy and disrespectful companies.

 

 

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